Integration and Services: Round Table
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Roundtable: Improving the channel's bottom line
How to retain profitability within the channel is an issue vendors, distributors and resellers have to constantly stay focused on
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Cloud Computing: Outsourcing 2.0?
Cloud computing is being touted as a completely new way of delivering technology, yet many of the solutions on offer sound surprisingly similar to traditional outsourcing. So what is the difference between the two?
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Business transformation
Managed services providers (MSPs) attending ARN’s recent roundtable claimed a proactive approach around delivering technology could be a business enabler for end users. It also allowed the service provider to move up and talk to higher levels of management, which brought about a better understanding of the business requirements and demands.
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The sweet spot
SMBs have always been thought of as the sweet spot for managed services providers, but many are also experiencing strong take-up in the mid-tier through to enterprise space.
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Standardisation
While managed services providers at our roundtable have strong branding and value-based offerings, customers are often confused about what managed services entails, or who to trust. So how do you ensure prospective customers can tell a true and adequate managed services offering, from a rebadge break/fix service?
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Feature: Managed services matters
It may be the silver lining in an otherwise stormy economy, but that doesn’t mean the managed services game is not without its challenges. TREVOR CLARKE reports.
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Case study: Getting a grip
Managing IT systems and staff is a massive trial for any business, but when you’re experiencing growth through expansion and acquisition it’s even more challenging. Taking a managed services approach allowed one organisation get a grip on its infrastructure, as MATTHEW SAINSBURY found out.
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The managed services evolution
The tougher economic climate and the need for better costs management is just one of many factors driving managed services take-up. ARN recently pulled together a group of managed services providers and their vendors to talk about why this proactive sales approach is so successful.
Choice and Control: Considerations for Developing Enterprise Cloud Strategies
Enterprise-wide cloud implementation can be a challenging process, requiring a thoughtful, strategic approach. In this whitepaper, IBM® shares considerations for developing enterprise cloud strategies. It looks into how the rapid-scale enterprise- class environment can help enable the type of agile infrastructure that aids organisations in quickly meeting the demands of an ever-evolving marketplace, thereby providing true business value.
iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.



