Integration and Services: Interviews

There's little doubt that multi-sourcing enterprise IT services. The average US IT shop is working with 13.5 service providers overall, according to Gartner. But managing multiple providers remains a challenge for most IT organizations.

For most people who identify themselves as techies, Tesla's Model S is something of a dream car. The all-electric vehicle accelerates fast, can maintain a high top speed, has a range of up to 300 miles, and packs a 17-inch flat panel display with a Linux-based computer system that provides access to just about every aspect of the car's performance and entertainment system.

With only a few years of experience under its belt, Sydney-based 24/7 Distribution has made a decent name for itself in the IT distribution business. What has enabled the business to get ahead in such a short time?

Bill McMurray recently took up the managing director role at CA Technologies. ARN caught up with him to examine his plans for the company and the year ahead

Red Hat CEO Jim Whitehurst is coming up on his five-year anniversary at the helm, following his arrival in December 2007. Under Whitehurst's leadership, Red Hat's revenue has grown from US$523 million in its fiscal 2008 to more than $1.1 billion in its fiscal 2012, without deviating from its core strategy of open-source infrastructure software.

Kiandra IT: The fifth in a series of 10 interviews with channel-relevant technology companies that have achieved significant growth over the last three years

Ultra Serve: The third in a series of 10 interviews with channel-relevant technology companies that have achieved significant growth over the last three years

Insentra's Ronnie Altit talks about some of the challenges with starting a business and the importance of building trusted relationships with partners

Avanade Australia Country Manager, Jeyan Jeevartnam, on the company’s position in Australia and its plans for future growth.

With the rapid evolution of technology and the gradual expansion of Australia’s NBN, significant developments are taking place in areas such as the digital delivery of medical service. Hot on the heels of CSC’s acquisition of iSoft, ARN spoke to CSC Australia national director for health services, Lisa Pettigrew, on what lies ahead for eHealth in Australia.

He is a pioneer in the ICT industry – one of five tech-heads seconded to run optical fibre networks back in the mid-80s for a company called Telecom, better known today as Telstra.

Despite the economic recession that started in 2008, many IT service providers didn't see the expected boon to business in 2009. Some outsourcers struggled to a degree alongside the rest of the high-tech industry, but IT services experts say they started to see a return to growth toward the end of 2009. That means 2010 could find many outsourcing providers taking advantage of hot technology trends such as cloud computing to sell their services into smaller IT shops. Mike Slavin, partner and practice leader for Global IT Advisory Services at outsourcing industry advisory and consulting firm TPI, shares his take on the coming year and the outsourcing industry with Network World Senior Editor Denise Dubie.

Dimension Data is very proud of its Channel Choice Reseller trophy from this year’s ARN awards and has placed it prominently at its NSW headquarters.

For Data#3 managing director, John Grant, a great reputation is key to success in business. That’s why winning ARN’s Enterprise Reseller of the Year for the second year in a row is so significant.

Few would relinquish a comfortable management role in favour of doing the hard yards, but for Gen-i’s service line manager for infrastructure, Safi Obeidullah, it was the logical choice. Obeidullah is currently in his second tenure at the New Zealand-based systems integrator, returning after a four-year stint at Insurance Australia Group (IAG).

Steve Murphy set-up Sydney-based integrator, Frontline Systems, in 1992. He speaks to MATTHEW SAINSBURY about making the best of the economic situation, sales strategies and his favourite food.

Videoconferencing is available for desktops and even through specially designed rooms called telepresence systems, but on wireless handhelds? According to Robert Hagerty, who has been CEO of Polycom for 10 years, it could be widely available soon.

Mark Hennessy speaks candidly on transforming the IT organization at IBM, fostering a culture of innovation, managing IT during the financial crisis, maximizing the value of social networking tools, and taking advantage of an imminent technological game-changer.

During his keynote speech at the Society for Information Management's SIMposium 08 conference in the US, author Nicholas Carr drew an analogy between cloud computing and the transition that manufacturers made from generating their own power to relying on utilities in the early 20th century.

What are the differences and similarities between the role of a CIO within a large corporate and a state education department?