Integration and Services News, Features, and Interviews

News
Round Table
  • Roundtable: Improving the channel's bottom line

    By Nadia Cameron | 30 June, 2010 17:32

    How to retain profitability within the channel is an issue vendors, distributors and resellers have to constantly stay focused on

  • Cloud Computing: Outsourcing 2.0?

    By Nadia Cameron | 29 March, 2010 09:22

    Cloud computing is being touted as a completely new way of delivering technology, yet many of the solutions on offer sound surprisingly similar to traditional outsourcing. So what is the difference between the two?

  • Business transformation

    By Nadia Cameron | 22 April, 2009 13:33

    Managed services providers (MSPs) attending ARN’s recent roundtable claimed a proactive approach around delivering technology could be a business enabler for end users. It also allowed the service provider to move up and talk to higher levels of management, which brought about a better understanding of the business requirements and demands.

  • The sweet spot

    By Nadia Cameron | 22 April, 2009 13:31

    SMBs have always been thought of as the sweet spot for managed services providers, but many are also experiencing strong take-up in the mid-tier through to enterprise space.

  • Feature: Managed services matters

    By Trevor Clarke | 22 April, 2009 13:26

    It may be the silver lining in an otherwise stormy economy, but that doesn’t mean the managed services game is not without its challenges. TREVOR CLARKE reports.

Features
  • Hypocrisy and connections help IT outsourcing firms

    By Patrick Thibodeau | 14 November, 2014 04:37

    The liberal group Center for American Progress (CAP) advocates restricting the use of H-1B visas by offshore outsourcing firms. Its recommendations are designed to get offshore firms to hire more U.S. workers and curb their ability to move jobs offshore.

  • WESTCON IMAGINE 2014: Making Cloud profitable panel

    By Nermin Bajric | 25 August, 2014 14:17

    A selection of Westcon Group’s vendor partners sat alongside the distributions Asia-Pacific services and Cloud solutions director, Darryl Grauman, to negotiate the state of resellers in the current Cloud climate, and where small to medium-sized businesses (SMBs) fit in its adoption.

  • ARN Insight Lunch Series: Transitioning your channel to the Cloud

    By Jennifer O'Brien | 17 July, 2014 11:39

    In transitioning to the Cloud partners need to focus on strategy and place their bets: decide what role they want to play, either selling services, selling a third party XaaS offering, rebadging an offering, or building and running their own XaaS offering.

  • Are managed services the 'Holy Grail' for app outsourcing?

    By Stephanie Overby | 09 May, 2014 23:52

    A managed service approach to application development and maintenance seems like a win-win for outsourcing customers and providers. But how do you make it work? Steven Kirz, principal with outsourcing consultancy Pace Harmon, talks about what a successful managed service deal looks like.

  • Where do SDNs fit in the datacentre?

    By Sharon Florentine | 17 September, 2013 16:39

    As CIOs try to make sense of the hype surrounding software-defined networks (SDNs) and their potential in data centers, some experts and vendors say IT leaders are looking for answers in all the wrong places.

Interviews
  • Profile: Insight’s Andrea Della Mattea

    By Allan Swann | 10 November, 2014 10:50

    The APAC MD and SVP discusses her career, gender politics, industry consolidation and her predictions for 2015

  • OpenDaylight Executive Director spells out where this open source SDN efforts stands

    By John Dix | 16 September, 2014 03:57

    The Open Networking Foundation (ONF) is the public face of the Software Defined Networking movement, spelling out requirements and defining standards. The group's board includes Google, Facebook, Yahoo, Microsoft and Goldman Sachs on the data center side, and Verizon, Deutsche Telekom and NTT Communications on the service provider side. Additionally, there are close to 150 members, from global telcos to startups. To get a sense of where the movement stands, Network World Editor in Chief John Dix tracked down ONF Executive Director Dan Pitt, who spent 20 years developing network architecture, technology, standards, and products at IBM Networking Systems, Hewlett Packard and Bay Networks.

  • Interview: New Juniper MD lays down A/NZ strategy

    By Brian Karlovsky | 19 June, 2014 07:00

    Juniper's new managing director sits down with ARN to discuss the path forward for the Australian arm of one of the largest networking companies in the world.

  • Google targets the enterprise

    By Allan Swann | 24 March, 2014 10:05

    Poached from Juniper in October last year, Google Enterprise’s new Australian managing director, Kevin Ackhurst, is seeing the company’s Cloud collaboration business model grow in leaps and bounds.

  • Interview: We sell products, partners sell outcomes - CA Technologies (Part I)

    By Sathya Mithra Ashok | 29 November, 2013 06:30

    In the first part of this interview, Carl Terrantroy, senior director, partner sales for ANZ at CA Technologies, speaks to Reseller News on the sidelines of the company’s IT Leaders Forum in Auckland, on the changes he has implemented since taking on a channel role, and how he plans to add partners within each portfolio of solutions.

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