White Papers

Featured White Papers



Servers in the New IT Landscape: The picture is changing
By HP | 17/12/2014
The nature of IT is changing. No one will feel the impact of this change more than SMBs. Collaboration is cementing itself as a clear driver for IT growth and as such it is vital for SMBs to become agile enough to cope with the demands of this new aspect of IT infrastructure. Regardless of all the talk emerging that Cloud will be the future of IT, the on-premise server will still have a vital role to play in the development of IT infrastructures for business of all sizes, especially SMBs.
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The Ultimate Guide to as-a-Service
By ConnectWise | 9/1/2015
Based on years of experience, The Ultimate Guide to As-A-Service is designed to help you navigate the transition to managed services. With best-practices from sales to service to billing, you’ll learn what to expect along the way and can feel more confident that you’ll successfully complete this transition.
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Small business technology - This is why your business needs to be in the Cloud
By IDG | 6/3/2014
The days of relying solely on local storage and in-house servers to deliver your data are well behind us. These days, it makes sense to move some (if not all) of your business’s services into the Cloud. From email to document management, much can be achieved with Internet services that can be accessed from anywhere in the world. The main benefit is that a proper Cloud service can make it easier to manage and share information with your workers and help boost productivity. Here, then, are the main reasons to consider a service such as Google Apps.
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Booked Up, Busy, and Billable: Strategies to Maximise Tech Utilisation
By ConnectWise | 9/1/2015
Stop leaking time and start billing more. In this informative eBook, learn five best practices to help capture each and every billable hour, and find out how to streamline scheduling to help your staff better utilise their day.
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Help Desk Management: 5 Ways to Increase Service Team Efficiency
By ConnectWise | 9/1/2015
This eBooks identifies 5 tips for controlling the chaos in your service department and creating processes to make it more streamlined and manageable.
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