White Papers

Featured White Papers



ConnectWise Success Story - How Fred IT became one of Australia’s most Innovative Companies
By ConnectWise | 27/1/2015
When business is booming, we often learn to deal with frustrations rather than spend time establishing new processes. But as Fred IT learned, process is the key to capitalizing on growth. As business quadrupled nearly overnight, they knew they needed to evolve their inefficient systems before it affected their service delivery. Learn how Fred IT used ConnectWise to build efficiencies into their business and land on the list of BRW’s 50 Most Innovative Companies.
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How one Australian Company Built Efficiencies Around their All-Star Team
By ConnectWise | 9/1/2015
When IT consulting company, PowerNET, decided to undergo a massive business transformation last year, a top priority was to build efficiencies around their reliable staff. Hear how PowerNET gained tremendous efficiencies in sales and service by implementing ConnectWise, a business management platform, in their business.
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Small business technology - This is why your business needs to be in the Cloud
By IDG | 6/3/2014
The days of relying solely on local storage and in-house servers to deliver your data are well behind us. These days, it makes sense to move some (if not all) of your business’s services into the Cloud. From email to document management, much can be achieved with Internet services that can be accessed from anywhere in the world. The main benefit is that a proper Cloud service can make it easier to manage and share information with your workers and help boost productivity. Here, then, are the main reasons to consider a service such as Google Apps.
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The Ultimate Guide to as-a-Service
By ConnectWise | 9/1/2015
Based on years of experience, The Ultimate Guide to As-A-Service is designed to help you navigate the transition to managed services. With best-practices from sales to service to billing, you’ll learn what to expect along the way and can feel more confident that you’ll successfully complete this transition.
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The Data-Driven Approach to Project Management
By ConnectWise | 9/1/2015
In this infographic, we explore different methods of project management and how to use data to make decisions on facts rather than your gut.
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