White Papers

Featured White Papers



How to Provide Efficient and Exceptional Service
By ConnectWise | 3/6/2015
As a technology business today, service is what sets you apart from the competition. In this eBook, we’ll share best practices that create efficiencies and set your service team up to provide excellent service, consistently.
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The modern sales cycle revolutionised. How Distribution Central's LEEP Program is helping partners land deals
By Distribution Central | 1/4/2015
LEEP™ is an exciting new partner program from Distribution Central, designed to provide partners with systems, tools, products and programs to ensure excellent customer engagement. LEEP helps partners take on a consultative role to deliver relevant business propositions to solve customers’ contemporary business problems. This whitepaper explains how Distribution Central® has revolutionised the modern sales cycle based on the four emerging trends in the IT industry.
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Colocation and the Cloud: the future is here
By NEXTDC | 13/7/2015
Data is the most valuable asset for any organisation. Without appropriate security considerations, setting up internal networks can leave firms vulnerable to threats that can seriously compromise precious information, although purpose-built colocation facilities will usually offer superior physical security to in-house data centres.
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A Sales Machine Blueprint
By ConnectWise | 3/6/2015
Building a strong sales team is your key to growing your business and it all begins with you creating an environment for success. Get a glimpse into how to pull all the right components together, the tools, training, incentives, and sales process to set your team up for success.
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Selling Managed Services: 6 Tips to Reinvent Your Sales Pitch
By ConnectWise | 3/6/2015
Because ConnectWise started as a break/fix company that transitioned into an MSP, we understand the challenges of transitioning your business to managed services—and how scary it might seem. We’ve helped countless IT solution providers reconfigure their operations to a monthly service model, and we know it’s equally as feasible for you. The sales techniques in this guide can help you get your feet wet selling managed services and create a more sustainable—and profitable—future.
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