Continuing Coverage: Features

It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.

Out went 42 aging black and white copiers with interface boxes that let them serve as printers. In went 42 new networked multi-function printers (MFPs) that could do color printing and copying and scan directly to e-mail, fax or files. And the owner, the Park Hill School District in Kansas City, MO, saves $19,000 yearly.

It's free, easier to use than ever, IT staffers know it and love it, and it has fewer viruses and Trojans than Windows.

While data storage has always been a necessary building block for technology, it's rarely garnered as much attention as it has in the past two years. The reason: Corporate and retail consumers are being forced to store greater amounts of data and they need to make that data more useful - and accessible.

In a 2009 Gartner survey of Asia-Pacific organisations about their software spending intentions, positive outlook increasingly varied by country, and was not only dominated by emerging countries such as China and India. Mature countries such as Australia and Singapore are not conservative in their software budget plan.

With iPhones and BlackBerrys everywhere, and Google Android devices on the rise, it's easy to forget that Palm was the company that made it all happen.

The tightening credit market, along with a push from customers away from capital expenditure to operational costs, is forcing several channel partners to look at alternative financing options to get deals over the line.

The volatility of the Australian dollar against the US greenback is creating more costing headaches for distributors and will trigger product price rises across the board, several industry players claim.

While most eyes are still on stopping the bleed on Wall Street, smart tech companies will likely take a page out of Warren Buffet's playbook by looking for merger and acquisition opportunities with stocks at multi-year lows.

Facing uncertain economic times, enterprises may be more likely to turn to cloud computing services -- such as SaaS (software as a service), Amazon-style utility computing, and managed service providers -- for the lower up-front costs, the faster time to market, and the ability to add capabilities quickly without investing in new hardware.

September 2008 will certainly go down as one of the blackest months in Wall Street history. Venerable financial institutions such as Lehman Brothers, Merrill Lynch, and AIG abruptly vanished or were radically overhauled. Investors lost loads of money -- in some cases, fortunes -- and ordinary taxpayers are now finding themselves funding an industry bailout that could cost a staggering US$700 billion, perhaps even more.

In Part 1 of this series, I looked at the mechanisms available to IT staffers to activate, deploy and configure iPhones in business environments. But the biggest new business-oriented feature available on the iPhone, thanks to the iPhone 2.x firmware (included with the iPhone 3G and available for free to users of first-generation iPhones or for US$9.95 for iPod Touch users), is the addition of ActiveSync for accessing Microsoft Exchange.

One of biggest stories behind the release of the iPhone 3G -- and the iPhone 2.0 firmware update for first-generation iPhones -- was the inclusion of features designed for use in business environments. While many analysts and enterprise users have argued in recent weeks about whether the iPhone can replace Research In Motion's BlackBerry as the prevailing smart phone for business, little has been said about the tools and processes that Apple offers systems administrators to actually deploy and manage iPhones at work.

With the iPhone 3G's banner opening weekend and newsstands looking like a rack of brochures for the device, a review of the iPhone 3G at this point might be pro forma, except for one thing: Much of the iPhone 3G and the new iPhone 2.0 software remains an enigma to professionals and enterprises, users set apart by, among other things, their tendency to use punctuation in their e-mail. These users demand more from a handset than a cellular browser and YouTube.

The iPhone 3G may have a lock on the Sexiest Gadget Alive title for 2008, but in the frumpy and boring world of things that matter to enterprise IT managers, it's no pinup.

Companies -- lots of them -- are still buying Windows Mobile smartphones, and Microsoft doesn't want to let iPhone-mania make them forget.

Enterprise apps for the iPhone

Despite an outpouring of demand -- including more than 210,000 people who signed InfoWorld's "Save XP" petition, Microsoft held firm and Monday discontinued sales of XP in most cases. So, we bid adieu to Windows XP.

Windows Vista has been slow to catch on in business. Could Windows Server 2008 ride to the rescue? The new server operating system shares the same code base as Windows Vista and includes some features that are optimized to work with Vista.

As the dynamic duo steering Microsoft together for the past 28 years, Bill Gates and Steve Ballmer have been a near-unstoppable team, combining Gates's technical vision and will to power with Ballmer's salesmanship and rousing, if polarizing, personality.