base 2 ICT Managed Services Selects Kaseya To Up The Ante On Managed Services

Kaseya, the leading global provider of IT systems management software, announces that base 2 ICT Managed Services has chosen Kaseya Managed Services platform to drive its evolution of a full-service managed services business.

The Auckland-based Managed Services Provider (MSP) was only founded two years ago, but already services more than 50 clients in New Zealand and Australia. To support its growing customer base, base 2 needed to move beyond remote monitoring and support to full-service managed services.

According to Greg Sharp, managing director of base 2 ICT Managed Services, the ability to automate everyday IT tasks is key to the company’s business. “In addition to remote monitoring and control, our engineers were looking for advanced scripting, patch management and automation features.”

After evaluating a range of available options in the market, base 2 selected Kaseya Master IT Service Edition (MITSE) as its managed services platform. Sharp said: “Our engineers gave Kaseya their thumbs up, so it was an easy choice.”

Within 48 hours, base 2 rolled out the Kaseya agents to its entire customer base, effectively enabling remote support, patch management, policy enforcement, and ticketing. “The brilliant part is the compounding nature of the Kaseya system – we don’t need to do the same thing twice, it’s all fully automated,” Sharp remarked.

He concluded: “We are already seeing great dividends for our clients, such as reduced downtime, cost saving and improved response times.”

About Kaseya

Kaseya is the leading global provider of IT Systems Management software. Kaseya’s solutions empower virtually everyone –– from individual consumers to large corporations and IT service providers –– to proactively monitor, manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. To learn more, please visit http://www.kaseya.com.au