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Thursday | 4 December, 2008
ARN

Round Table

SMB Converged Networks
SMB Converged Networks
ARN Staff 29 May, 2007 15:49:24
“You need to be offering tangible benefits today and future considerations can only be a small percentage of the uplift.” Bengt Beyer-Ebbesen, VOIP “VoIP has promised so much for so long but larger companies often build solutions to a budget rather than meeting customer requirements.” Abbas Aly, Triforce “If a vendor gave me a brochure that listed the developers working on a particular type of software I would be calling them.” Mal Smith, CommSys “It’s not about how fast something is when it’s going; it’s about how fast you can get it back up when it isn’t working. Stuff breaks down,” Mic Henderson, LAN Systems “Sometimes I don’t like taking vendors to meetings because I am selling a solution made up of multiple vendors and you guys say things you shouldn’t. I can’t control that.” Robert Brown, TCT “I will sell VoIP because people have heard of it and are willing to pay a little bit more but I feel guilty doing that because there is no really clear benefit.” Michael Salama, MCR “Wasn’t the dream of IP telephony all about integrated data applications? At the SMB level, aren’t there a myriad of applications being developed that are great for a small dental practice or a school? Surely the job of the integrator is to integrate.” Leigh Howard, LAN Systems “The biggest opportunity I have found is customers relocating.” Trent Goodall, Mobile Phone Service Centre “SMB customers are facing exactly the same pain pressures as enterprise – managing a more mobile workforce, customer retention and increasing revenues from services.” Steve Clack, Nortel “Value doesn’t necessarily mean Rolls Royce. Some people are quite happy with their Holden Commodore and SMBs are highly susceptible to price.” Richard Hutchinson, Emerging Systems
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“I will sell VoIP because people have heard of it and are willing to pay a little bit more but I feel guilty doing that because there is no really clear benefit.” Michael Salama, MCR
“I will sell VoIP because people have heard of it and are willing to pay a little bit more but I feel guilty doing that because there is no really clear benefit.” Michael Salama, MCR
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