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Data breaches, regulations fueling data encryption 24 December, 2007 07:26:55
US Government agencies, banks at forefront of data encryption usageAlthough data encryption adds cost and complexity, business and government sectors are becoming wedded to it -- even though at times it's like an arranged marriage driven by regulatory compliance and fear of data-breach fiascos. - +
Mobile workers put company data at risk, study says 07 December, 2007 08:21:21
IT pros are not following simple data security procedures and are ignorant or uncertain about what, if any, mobile security policies existDespite highly publicized data breaches, mobile workers still endanger company data with risky behaviors, according to a new survey. - +
Cost of data breaches keeps rising 29 November, 2007 09:15:33
Average total cost of breaches rose to US$6.3 million in 2007Organizations that experience data breaches are paying more than ever to recover from the incidents and retain customers once the events become public knowledge, according to a new research report. - +
Questions remain about eBay members' info theft 27 September, 2007 08:45:44
There are many unanswered questions about a data theft of information about eBay members.Questions abound over the posting of confidential information from eBay members on one of the vendor's discussion forums, a sinister incident that has many of the online marketplace's buyers and sellers worried. - +
Canadian security experts evaluate Google holes 21 December, 2007 08:08:49
IT managers should look at employee Web surfing as a security hazard rather than a time waster, analysts say.Canadian analysts said the two Google-related hacks which surfaced recently should cause IT managers to look at employee Web surfing as a security hazard rather than a time waster.
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"E-mail is still the biggest problem, by far," says G. Oliver Young, an analyst with Forrester Research. "It's ubiquitous, huge amounts of information travel over it, and it's easy to forward documents, without even thinking, that contain sensitive information."
Certain industries, such as healthcare and financial, are ahead of the curve when it comes to e-mail security because of regulations like Health Insurance Portability and Accountability Act and Gramm-Leach-Bliley Act. Because of this, they've moved beyond the Band-Aid approach of creating policies and trusting the training employees.
"Even with strong policies, people may not realize they are sending out sensitive data," says John Vander Velde an officer and manager of IT for Lake Michigan Financial Corporation, a holding company for community banks in northern Michigan.
"We put a risk matrix together, Vander Velde says, "and we quickly realized that our biggest risk is e-mail. Even a well-trained employee could inadvertently send out information that could be captured or sniffed."
A July 2007 survey by Forrester's consulting arm, for instance, found that of those surveyed (308 IT professionals at U.S. enterprises with more than 1,000 employees) a third had investigated e-mails that they believed had leaked confidential data in the past year.
Commissioned by Proofpoint, the survey also found that respondents estimated that approximately 20% of outbound e-mails contain "content that poses a legal, financial or regulatory risk." Meanwhile, more than a quarter of the companies surveyed had terminated an employee for violating corporate e-mail policies in the past year, while 45% had disciplined employees for violating policies.
Lake Michigan Financial concluded that it needed technology as a line of defense beyond policy and training. The company eventually turned to a DLP product, in this case from Proofpoint. "Solutions like this should benefit the financial industry as a whole," Vander Velde argues. "Even if they're rolled out on an institution-by-institution basis, the benefits should be far-reaching. Accenture found that the biggest risk to mobile workers isn't poor Wi-Fi security or war driving -- which is what most mobile security plans focus on -- rather it's employees who simply forget their laptops, PDAs and mobile phones in taxis.
Nightmare three: Taxi cab confessions- Losing a laptop, cell phone or USB drive is more common than you think
Lake Michigan Financial's second-leading worry is portable data. Using GFI EndPointSecurity, Lake Michigan Financial prevents users from downloading sensitive data to USB drives or CDs.
"Vista was not up to par to control things at a granular level," Vander Velde says. "We had some departments that used portable storage for backups or so they could work from home." Vander Velde noted that employees did complain at first, because it interrupted their workflows. By offering alternative, secure storage and remote-access options, Lake Michigan Financial made most of them happy.
According to Baroudi at Aberdeen, most organizations are just getting around to the risks associated with lost laptops and haven't even begun thinking about removable storage. The risks, though, tend to be different.
"The difference between a laptop and a USB drive is that with a USB you're intentionally moving data," she says. Thus, the risks tend to be with insider attacks and IP theft. The hope is that training and policies will at least give workers pause before they download sensitive data. "With a laptop, you may not intend to move data to a less secure place," she says.
In fact, according to Accenture's mobility practice, that less secure place is often a taxi. Accenture found that the biggest risk to mobile workers isn't poor Wi-Fi security or war driving - which is what most mobile security plans focus on - rather it's employees who simply forget their laptops, PDAs and mobile phones in taxis.
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