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ARN's A-Z guide to networking 19 December, 2007 14:50:54
As business needs change, so do the requirements for the business backbone. ARN looks at networking trends and technologies and reports on predictions for 2008 and beyond. - +
Networking's greatest debates in the Data Center 29 October, 2007 07:34:19
All time classic debates include Mac Vs PC, Tape storage vs. disk storage and AMD vs. IntelA look at the greatest all time Data Center controversies in the history of the networking industry. - +
Business continuity 09 November, 2007 17:09:55
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Zenoss: New dog masters old monitoring tricks 30 November, 2007 12:50:00
Zenoss Core 2.1 impresses with object-based approach, strong device discovery, native Windows monitoring, and open source extensibilitySince the dawn of the business network, there has been a need to ensure that the network services provided to the enterprise are alive and responsive. Traditionally, in midsized businesses, this role has been filled by complex, closed source, and fantastically expensive solutions from manufacturers such as BMC, CA, HP, and IBM. And while these extravagant expenses make no customer happy, many users of these packages also complain of their complexity. Enough administrators have spent enough time wrangling with their monitoring systems to make a lot of smart people imagine that there must be a better way.
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Siebel Systems unveiled the latest version of its CRM OnDemand software, release 9. The news comes on the same day that Oracle announced its bid to acquire Siebel for US$5.85 billion as a way to become the dominant supplier of CRM (customer relationship management) software.
CRM OnDemand 9 is Siebel's fourth release of its hosted CRM software to appear this year, according to a company release. The new version integrates with IBM's Lotus Notes groupware as well as Siebel's own hosted contact center, Contact OnDemand, and the company's on premise CRM software.
Enterprise users and channel partners can customize CRM OnDemand to enable them to brand the applications as their own before they deploy them to their staff and customers, the release stated.
Siebel is hoping that adding full support for Lotus Notes will attract more customers. Previously, the company's software only supported Microsoft's Outlook groupware. Siebel is trying to compete against the hosted CRM market leader Salesforce.com, which is due to talk up the next release of its rival software this week at its Dreamforce user conference in San Francisco.
The new release of the Siebel software also includes IVR (interactive voice response) integration with third-party systems enabled via SOA (service-oriented architecture), according to the release. Siebel has also improved its analytics features in CRM OnDemand 9 as well as extending the capabilities of the software's data warehouse tracking and its real-time performance statistics, the release stated.
More information about CRM OnDemand 9.0 is available at www.crmondemand.com/.
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ARN Panel Sessions: Day 3The last of our panel sessions recorded live at CeBIT 2008. Today, the topic is storage. Data is growing at an enormous rate, so what does the future hold?
Timing at the OlympicsAs the athletes compete on the world stage behind the scenes technology records their results.
Brian's bloopersIt takes a long time to produce an episode of Channel Watch. Maybe you'll understand why after watching this...
When an IT disaster occurs, how handy it would be to push a button and start again as if nothing had happened.
Discover and learn more about CA XOSoft today.
New England Credit Union Unifies Rural Communications with Nortel and Microsoft 22 August, 2008 09:30:00
CarbonBlack Tyre Scorecard reveals continued impact of online influences and the importance of relevant point-of-sale marketing 22 August, 2008 08:42:00
Zepto release new graphics card for their Centrino 2 range 21 August, 2008 15:34:00
Perth Energy selects Gentrack to support its growth in Australia's energy market 21 August, 2008 15:03:00
SAP Names Satyam ‘Global Partner’ 21 August, 2008 11:01:00
Microsoft® takes legal action against software pirates
Recently Microsoft took legal action against individuals and resellers for distributing and selling unauthorised Microsoft software.
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