Welcome to Network World Chats. Our guest today is Jeff Doyle, celebrity author, Cisco Subnet blogger and networking guru. He has come prepared to answer your questions on all things routing.

A shortage of competition in the enterprise content management field is limiting the type of vendor innovation that makes products more appealing to customers, a Google official contended last week at the AIIM Conference & Expo in Boston.

What good is a browser unless you can tweak it, hack it and bend it to your will? No good at all. The more you can hack it, the better it is. And that means that Firefox must be a great browser. It's infinitely customizable, via editing a text file called userChrome.css, making changes via a command called about:config, and using free add-ons to extend the features of the browser.

The Australian Taxation Office (ATO) has issued a warning against a phishing e-mail currently in circulation that claims to be from the tax office.

Anyone remember the old days of USB 1.1? I do, every time I plug my thumb drive into an older computer and find myself waiting interminably for that 800 MB file to copy -- usually just before I have to catch a train.