Stories by: Jeanne-Vida Douglas

It might sound funny, but nobody should be in any doubt that small business is big business in Australia.

There are three huge and hugely influential organisations that vie for top spot on the IT procurement scale every year. No, they don't dig up coal, or manage funds, produce widgets or ship wheat. Their contribution to the Australian economy is vast, but difficult to measure, and with over 600,000 screens and 14,000 servers spread across the eastern half of the country, they are far and away Australia's most important buyers of ICT.

Some channel players have already adopted green business practices and are now driving them into their customer environments.

Having a virtual security guard manning the gates of the corporate network has long been the dream of those charged with IT security. But it isn't all that simple or straight forward, as ARN discovers.

According to ASI Solutions' A/NZ BPS manager, Glen Campbell, electronic document management (EDM) is critical as organisations look to better manage their printing requirements and document management processes.

According to Kyocera's product market manager for document solutions, Craig Elkin, print hardware is just a small part of a scalable and cost effective printing solution. Here are his top tips for making a document management sale.

Single-digit growth and skinny margins are the miserable realities faced by most printer resellers in Australia. But the news isn't all bad. JEANNE-VIDA DOUGLAS looks at making the transition from speeds and feeds to the emerging arena of document management, and finds out what resellers need to know to make the transition.

Windows Server 2008 is officially on the market, and although resellers are singing its praises, no one is expecting the new technology to set any sales records.

Networked multifunction devices have been great for productivity throughout corporate Australia, but have they introduced unnecessary security risks?

Growth in the digital signage market is accelerating and most resellers already have the smarts to make it big.

Widely tipped as the boom for security at the turn of the century, managed security services are now taking off, buoyed by a raft of new technologies and an increasingly complex security environment.