Locations
Head office	Unit 1, 21 Lionel Road Mount Waverley VIC 3149 Australia
Contact Details
Point of Contact	Westan Australia Pty Ltd
Web site	http://www.westan.com.a...
Phone	03 9541 8888
Email	sales@westan.com.au
Branches
Australia	Silverwater, NSW Coorparoo, QLD Keswick, SA Mount Waverley, VIC Osborne Park, WA
Staff
Number of staff	80

Westan

Founded in 1988, Westan opened its doors as an exclusive distributor of Western Digital Hard Disk Drives in Melbourne, Victoria. Since then, Westan is a leading provider in emerging technologies and has grown to become one of Australia’s premier national distributors with sales and warehousing sites across the country.

Westan’s mission is to be a leader in service and quality. Its ability to leverage on technology coupled with its service-based culture allows it to remain one of the most competitive distributors in the market. It’s unwavering commitment to developing solutions for the vertical and emerging markets are paramount with divisions in IT, Consumer Electronics, Media Signalling and Convergence Technology, Business Communications and its latest addition, Doro. Acquired in 2007, Doro Australia has provided Westan with an opportunity to work with the large retail chains of Australia thereby expanding its market to the retail channel.

Westan is 100% Australian owned and operated. It is an ISO9001:2000 compliant company and a government endorsed supplier.

Vendors: BenQ, Billion, Dialogic, Doro, Envox Group, Epson, HUSH Technologies, Hynix, InFocus, Intel, Lifesize, Microsoft, NEC Computers, Nuance, Optoma, Paraxip, Promise, Redleaf Australia, Samsung, Sarotech, SuperMicro, Super Talent, TANDBERG, Usher Audio Technology, Western Digital

Core Competencies: Westan opeartes with 5 different divisions with it's core business remaining within the IT channel. The IT Division provides a range of hardware solutions as well as professional services to cater for the industry’s need. Westan is the master distributor for brands such as Samsung, Western Digital, NEC, Epson, Infocus and many others. An ISO accredited build facility is located at its Head Office in Mount Waverley catering for a wide variety of projects – from single unit builds to several hundred at a time. The facility assembles and configures desktops, servers, storage sub-systems and media centre hubs tailored to specific client project requirements. The Consumer Electronics Division distributes a wide range of audio visual (AV) products to dedicated Electrical Retailers, Specialist AV Installers, Home Theatre and AV Retail and many others. Its focus is to provide a complete suite of audio and visual products from a collection of world class brands. Samsung, Epson, Infocus and Usher are examples of internationally recognized brands offering a complete product portfolio that provides a total solution for any AV requirements. From commercial to residential plasmas and LCD to audio speakers and full 1080p projectors, Westan CE Division has a wide variety of well known, well-featured and highly reputable products. As Dialogic’s Australia and NZ Authorized Distributor, the MSCT Division’s goal is to provide value-added distribution services and support for a wide range of open telecom hardware and software components. These include field-proven media and signaling gateways, high-density multimedia processing solutions, IP media servers/MRFs and signaling protocol software at multiple levels of integration. Complementary products exist to compliment these range and it includes industry leading technology vendors such as speech recognition from Nuance, Paraxip call progress analysis, Envox tool kits and a range of telco grade servers and platforms. The Business Communications Division is dedicated to delivering better communication with better productivity and performance with the lowest Total Cost of Ownership to its SME and corporate markets. With global demand for HD Video and Telepresence accelerating, its focus is supplying sophisticated solutions that integrates seamlessly, are simple to use and are superior to current market offerings. In June 2007, Doro Australia became a retail division of Westan and has been the exclusive distributor of the Doro Telecommunications Brand throughout Australia & New Zealand.

Market Differentiator: Westan remains as one of the few IT distributors that has a complete product offering in the consumer electronics range. Because of Westan's relation with Samsung, it has access to Samsung's entire product range from commercial to residential and from brown goods to white goods. Westan is also the sole distributor for the highly awarded Usher Speakers. These state-of-the-art designed speakers have been most sought after because of its meticulous design and audio precision at a price that compares to no other.

Channel Programs: Westan works closely with our channel in order to develop suitable VoIP and storage systems and also provides all necessary training in these fields, including deployment assistance of required. Westan also conducts lead generation exercises, such as print advertising on behalf of resellers of our exclusive products. We work closely with its vendors in order to secure any marketing assistance for our resellers where applicable.

Value-added services: Training and knowledge in our specialist fields, deployment assistance, marketing support via Intel and Microsoft programs, technical support.

Credit facilities: Cash Before Delivery Terms available to all resellers. Payment can be made via direct deposit, EFT or credit card. Visa, Master Card and American Express Cards are accepted. Please note that a 3% surcharge applies to Amex transactions. Application for credit is available to Westan Resellers who have shown consistent trade for at least 3 months. Credit application is subject to approval.

Web site: http://www.westan.com.au

Web site functionality: A new website is currently under construction and is scheduled for launch early October 2008.