ha - some of us do have original customers and staff though and we don't want some mug coming to take them off us

I agree that resellers rarely have unique explicit IP but their staff own tacit IP (in their heads).

It really depends on what you were asking and how you asked it.

Of course, resellers are paranoid that they have little to lock-in a client. They don't want to share much because everything they share may erode their tenuous grasp on clients.

Of course, the good ones have outstanding relationships that go deep within their accounts. They socialise their successes widely from the CEO, through CIO to the staff at the coal face. They have less to fear.

Those that use obfuscation and act as gatekeepers to vendor knowledge take advantage of clients who are too busy, or too lazy to do their own research. They have a culture that doesn't promote openness.

Think about it - we all know IT engineers who keep knowledge close to their chest. They feel that sharing anything risks their status as overlords of geekdom.

I never wanted to be pigeon holed so I adopted a motto of my 1st mentor - make yourself redundant. The interesting work keeps a-coming - the mundane is farmed out to the paranoid protectionists.

-lee-

http://www.BrandedKnowledge.com.au/