Company Profile
Multimedia Technology is one of Australia’s premier national IT distributors, representing the leading IT/AV/Software and Communications vendors from Australia and around the globe. A major player in the Australian IT industry, Multimedia was launched in 1990 and currently employs over 95 staff with offices in Melbourne, Sydney, Brisbane and Perth.
Channel partners deserve a responsible distributor who understands their business and is willing to go the extra distance to contribute to their success, and this is exactly where Multimedia has the edge. Customer service is one of our core strengths, and we work hard to maintain our reputation as providing the highest level of customer service in the business. Our company slogan “ask Multimedia” is indicative of our comprehensive product knowledge and don’t-keep-the-customer-waiting philosophy; where automated phone queues are non-existent and everyone in the company is accessible and accountable.
Multimedia Technology’s product range is extensive and easily viewed on our website and in our complimentary quarterly product catalogue, which is widely acclaimed in the industry. Our specialist product range includes optical drives, graphic cards, digital cameras, monitors, notebooks, netbooks, data storage and wireless networking products and a host of value-adding accessories. We are an authorized distributor of Panasonic Toughbook, a Telstra Business Broadband ICT Distributor and exclusive Australian distributor of Shintaro, Matrox and Everki.
Number of Staff
Products
Vendors
Core Competencies
Long term, highly trained sales staff; high level of personalised service; long standing strong relationships with major vendors; always at the forefront of technological developments; competitive pricing; professional warehouse management systems; friendly and efficient after-sales support; product evaluation to ensure reliability; up-to-date web site with live pricing and online ordering facilities; industry leading quarterly product catalogue and weekly email/fax updates.
Market Differentiators
By focusing on customer service and excelling at being easy to deal with, Multimedia has become the distributor of choice in the industry. Our experienced and knowledgeable staff are customer focused and understand that a positive relationship with resellers is the key business driver for success. This very philosophy has made Multimedia Technology the No.1 choice for channel partners and consultants in Australia. Our family of class-leading vendors and products, no telephone queues, comprehensive distribution catalogue, educated advice, fast and accurate warehouse order processing, and implementation of the latest business management tools including custom CRM, ERP & WEB based facilities all add up to one thing: a relationship with Multimedia Technology is a positive experience.
Channel Programs
Multimedia Technology coordinate numerous incentive programs throughout the year in conjunction with vendors, designed to be both fun and rewarding. We have a strong commitment to providing product education and marketing advice to our staff and channel partners, and this is facilitated by informal in-house seminars and information on our website. We also provide appropriate marketing materials needed to assist point of sale transactions.
Value-Added Services
Our technical services department provide system configuration, assist with pre- and post-sales support, and manage SOE and project integration for SMB and Corporate roll outs. They also provide break/fix and full warranty management. Our Product Management and Sales teams provide configuration advice on Cisco, Linksys and Netcomm networking, Fujitsu and Cisco servers, Cisco VOIP, and Synology and Fujitsu NAS. As a Telstra Business Broadband ICT Distributor we also provide support on Telstra Next G Solutions.
Credit Facilities
Multimedia Technology offers account facilities to approved applicants, with online ordering and payment facilities available at www.mmt.com.au. Please contact your nearest Multimedia office or check the Become a Reseller link on our website for further details.
Locations
Contacts
Media Releases
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