Emerging Leaders 2017
Multimedia Technology is one of Australia’s premier national IT distributors, representing the leading IT/AV/Software and Communications vendors from Australia and around the globe. A major player in the Australian IT industry, Multimedia was launched in 1990 and currently employs over 85 staff with offices in Melbourne, Sydney, Brisbane and Perth. Channel partners deserve a responsible distributor who understands their business and is willing to go the extra distance to contribute to their success, and this is exactly where Multimedia has the edge. Customer service is one of our core strengths, and we work hard to maintain our reputation for providing the highest level of customer service in the business. Staff training is an integral part of our commitment to providing quality service, with training sessions run on a regular basis to ensure total familiarity with our products. Our company slogan – Ask Multimedia – is indicative of our comprehensive product knowledge and don’t-keep-the-customer-waiting philosophy; where automated phone queues are non-existent and everyone in the company is accessible and accountable. Multimedia Technology’s extensive product range is easily viewed on our website and in our complimentary bi-annual product catalogue, widely acclaimed in the industry. Our specialist product range includes notebooks, storage, networking, projectors, displays, desktops, NAS, components, surveillance, 3D printers, cameras and backup. We are an authorised distributor of Panasonic Toughbook, and exclusive Australian distributor of Shintaro, Matrox, Everki, Panasonic Panaboard, Team Group, XtremeMac, XY Find It and XYZ Printing.
Number of Staff
Long term, highly trained sales staff; high level of personalised service; long standing strong relationships with major vendors; always at the forefront of technological developments; competitive pricing; professional warehouse management systems; friendly and efficient after-sales support; product evaluation to ensure reliability; up-to-date website with live pricing and online ordering facilities; industry leading product catalogue and weekly email updates.
By focusing on customer service and excelling at being easy to deal with, Multimedia has become the distributor of choice in the industry. Our experienced and knowledgeable staff is customer focused and understand that a positive relationship with resellers is the key business driver for success. This very philosophy has made Multimedia Technology the No.1 choice for channel partners and consultants in Australia. Our family of class-leading vendors and products, no telephone queues, comprehensive distribution catalogue, educated advice, fast and accurate warehouse order processing, and implementation of the latest business management tools including custom CRM, ERP and Web-based facilities all add up to one thing: a relationship with Multimedia Technology is a positive experience.
Multimedia Technology coordinates numerous incentive programs throughout the year in conjunction with vendors, designed to be both fun and rewarding. We have a strong commitment to providing product education and marketing advice to our staff and channel partners, and this is facilitated by informal in-house seminars and information on our website. We also provide appropriate marketing materials needed to assist point of sale transactions.
Our knowledgeable Product Management and Sales teams provide expert advice on computers, networking, storage, graphics and AV solutions. Our Technical Services department can provide system configuration, assist with pre- and post-sales support, and manage SOE and project integration for SMB and Corporate roll outs. They also provide break/fix and full warranty management.
Multimedia Technology offers account facilities to approved applicants, with online ordering and payment facilities available at www.mmt.com.au. Please contact your nearest Multimedia Technology office or check the Become a Reseller link on our website for further details.
Ringwood, Victoria, 3134