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Australian Life Scientist Directory

Samsung Communications

http://www.samcom.com.au/

Company Profile

Samsung is a global leader in the manufacture and supply of innovative consumer electronics, mobile telephony and IT products. It is one of the world’s largest companies with global turnover exceeding $100 billion and more than 170,000 employees.

Through innovative technology, distinctive designs, and a dual focus on convenience and value, Samsung has remained at the forefront of the digital revolution. A premium brand image has also powered Samsung’s growth in the telecommunications category.

In 1989 Samsung entered the Australian telephone systems market as a supplier of Telstra’s Commander HX products before introducing its own brand in 1996. In that time, Samsung has established a strong reputation for cost effective, feature rich and reliable systems. Based on its success, Samsung Communications continues to invest in the local market to secure its position as the leading communications solution provider for small and medium business, with strategic partners Telstra, Optus, M2 Commander, Engin and Community Telco Australia.

The Samsung OfficeServ range integrates the latest developments in Internet Protocol (IP) technology with the intelligence and stability of traditional telecommunications technology – the Samsung OfficeServ range has a suitable converged communications solution for any sized business – from small single site businesses to large multi-site enterprises.
Today, Samsung Communications provides best-in-class unified communications, IP telephony and mobility solutions to businesses through its Accredited Partner channel to leading private sector businesses and Government organisations around Australia, Fiji and Papua New Guinea. Samsung Communications delivers state-of-the-art communication solutions that improve efficiency, collaboration, customer service and competitiveness for its customers.

In November 2010, Samsung Communications achieved ISO 9001-2008 certification for its Quality Management System, the certification recognises Samsung Communications as a quality supplier and business partner.

Number of Staff

20

Products

Telecommunications, Unified Communications, VoIP

Core Competencies

IP Telephony Systems
Unified Communications
Messaging Solutions
CTI Applications

Market Differentiators

Extended product warranty
A national network of fully accredited market and product experts
Customer Finance Program

Channel Programs

Superstars/Superpartner Sales Incentive Program
Co-operative Marketing
Enterprise Business Rebates
Annual Overseas Partner Conference

Value-Added Services

High quality customer services
High impact Marketing Support
Industry renowned dealer programs
3+ months stock holding and nation-wide delivery

Credit Facilities

Credit Card facility

Website Functionality

Secured Partner Resource Centre
Dealer Forum
Dealer Fault Log

Locations

NUNAWADING, Australia

Contacts

Samsung Communications
Unit 3a, 100 Station Street
NUNAWADING, 3131
Phone: 03 9872 2900
Fax: 03 9872 6562
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