ARN ICT Industry Awards
What Mobile Enterprise Workers Need
Mobile enterprise workers need a device that they can work comfortably on while having the portability and flexibility to meet their demanding needs. This is still the exclusive domain of the ultrabook PC. Tablets are a great tool for many tasks, but they can still be awkward to use compared to ultrabooks.
King Creative managing director, Kebrasca Ratima said “The nature of our industry ensures our team are constantly on the road, and the ability to be fully productive at all times is crucial. Taking a lightweight laptop when travelling for business gives us the versatility to work at full capacity virtually anywhere.”
One practical hardware feature of a well-built commercial-grade notebook is a lie-flat screen – an invaluable feature for presenting and sharing information to clients or colleagues. A lie-flat screen allows mobile workers to clearly and easily demonstrate with visual examples and supporting documentation. End-users also need to be able to run a myriad of different applications on the one platform, something that many tablets are simply not capable of at this point due to limited processing power. Only a device with enough capability to run enterprise-grade applications can fulfil this need.
The other big concern not only for end-users, but for IT departments, is security and device management. While there has been leaps and bounds in tablet security, most companies still struggle with implementing a successful mobile device management policy. In contrast, the security options available for PCs ensure a high level of security. Fingerprint scanners are just one example of how users and IT departments alike can gain peace of mind knowing that sensitive information remains secure in the hands of the mobile workforce.
The big advantage that the Ultrabook has over tablets is its ability to run an operating system that integrates seamlessly into an existing IT infrastructure. Such software is far easier to manage and requires little extra effort on the part of IT departments.
Storage is often overlooked as a concern for mobile workers. The increasing use of Cloud deployments has left some IT buyers with the opinion that workers need less local storage options than they once did. This is true, but again, slightly misleading.
Cloud storage cannot as yet match the speed of local storage needs. This is mainly due to its dependency on internet connections. Data stored on the Cloud is only as good as the connection it is accessed through. Local storage on the other hand is not limited by location or internet connection. Workers who fly frequently will be happier with an ultrabook than a tablet no matter how powerful.
Durability is another factor to consider. While light and portable, most tablets are not durable enough to withstand the rigors of travel and working in different environments. Some of the new generation of ultrabooks are built with these requirements in mind.
All these factors contribute to making most of the tablet market unsuitable for mobile enterprise workers. Instead IT buyers should look to the new crop of notebooks and ultrabooks to fulfil the needs of their mobile enterprise workforce.
Priorities for enterprise buyers
The notebook and ultrabook will remain an integral part of mobile deployments for enterprise with over 50 per cent of purchasing in 2015-16 focussed on traditional ‘clamshell’ devices.
WINDOWS is still a WIN
It’s difficult for other Operating Systems to match the power and functionality of Windows 8.1 Pro for enterprise end-users.
Ultrabooks are far more suited to such a task as they generally come with far more processing power and functionality. Windows 8.1 Pro can run whatever business application required by an organisation. This means workers will have all the durability, ports and connectivity you need for almost any task.
IT departments face many challenges in the age of bring your own device (BYOD). Dealing with smartphone use for work is challenging enough. For enterprise customers already implementing Windows, matching a different operating system to existing IT infrastructure can put undue pressure on IT managers. A system that mirrors, or at least relates to existing IT infrastructure, enables faster and more seamless integration.
“Windows 8.1 Pro offers several advantages for business. End-users can work outside the office with protected access to company data and apps, with new features like the auto-triggered VPN and Work Folders. Personal devices can be quickly and easily authenticated for use on the company network, which keeps IT departments happy,” said Lee.