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VOIP for Dummies

Put your phone system on your computer network and see the savings

See how to get started with VoIP, how it works, and why it saves you money

VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office.

Discover how to:

  • Use VoIP for your business or home phone service
  • Choose the best network type
  • Set up VoIP on a wireless network
  • Understand transports and services
  • Demonstrate VoIP's advantages to management

Biography

Timothy V. Kelly has designed computer and telecommunications networks for companies of all sizes. He's a professor for the Davis School of Business and Economics at ECSU, a constituent campus of the University of North Carolina.

Table of Contents

Foreword.

Introduction.

Part I: VoIP Basics.

Chapter 1: Getting Down to Business with VoIP.

Chapter 2: VoIP: Not Your Father’s Telephone Service.

Chapter 3: Everything You Need to Know About Charges.

Part II: Taking VoIP to Your Network.

Chapter 4: Road Map to VoIP Transports and Services.

Chapter 5: Getting Switched.

Chapter 6: Going Broadband.

Chapter 7: We’re Dedicated.

Chapter 8: Going Wireless.

Chapter 9: Using VoIP on the Internet.

Chapter 10: Telephones and VoIP.

Part III: Making the Move to VoIP.

Chapter 11: Simplifying Cost Management.

Chapter 12: Locations Galore.3

Chapter 13: Setting Up the Smaller Office.

Chapter 14: Providing Dollars and Support for VoIP.

Part IV: The Part of Tens.

Chapter 15: Ten Reasons Why Your Company Should Switch to VoIP.

Chapter 16: Ten Reasons Why You Should Switch to VoIP at Home.

Chapter 17: Ten VoIP Myths.

Chapter 18: Ten VoIP Manufacturers.

Part V: Appendixes.

Appendix A: VoIP Providers.

Appendix B: Glossary.

Index.

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