• Author:
  • Allen, Lori
  • Voss, Dan
• Subject:
  Computer Communications & Networking
• Published by:
  John Wiley & Sons Inc (US)
• Published:
  24/01/1997
• Price:
  $120.00
• <  Buy this book  >

With the advancement of technical communications in recent years, many ethical issues have emerged. This book focuses on college programs in technical communications. Based on nine real-world case studies, it covers legal issues like copyrights, patents, licensing, intellectual property, confidentiality, international issues and more.

LORI ALLEN teaches technical communications at the Metropolitan State College of Denver in Colorado and was the coordinator of marketing communications at GTE Data Services.

DAN VOSS is responsible for communications products and services for a major program area at Lockheed Martin Electronics and Missiles in Orlando, Florida.

Partial table of contents:

SETTING THE STAGE.

Dilemmas, Values, and Shades of Gray.

Value Analysis Helps Us Resolve Ethical Conflicts in Technical Communication.

Code of Ethics.

TEN VALUES IN TECHNICAL COMMUNICATION.

Honesty May Be the Best Policy, But It Often Comes at a Price.

Legality: When Laws Don't Suffice, We Must Be Guided by Ethics.

Quality Is Not Perfection, But Striving for the Perfect Match Between Products and Requirements.

Teamwork in Technical Communication Means Putting Clients, Coworkers, and Products Ahead of Self.

Conflict of Interest: Divided Loyalties, Competing Priorities, and Conflicting Interpretations Make This the Grayest Area of All.

Professional Growth: Staying Ahead of the Information Avalanche.

APPLYING THE VALUES: THE CASES.

Case Studies: Bringing the School of Hard Knocks to the Classroom.

Bibliography.

Index.