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Stories by:  Tim Greene

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    IP call centers will do well despite VoIP slowdown 07 January, 2009 13:10:00

    Sales of IP contact centres will grow in 2009, but probably not as dramatically as they did in 2008 due to an expected slowdown in sales of IP telephony gear, according to a new Infonetics report.
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    Mumbai gunmen used US VoIP service 07 January, 2009 12:11:00

    A US VoIP phone service kept one of the terrorists who carried out deadly attacks in Mumbai, India, in November in touch with his handlers based in Pakistan, according to reports describing a dossier of evidence compiled by Indian officials.
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    Analyst: Early Nortel bankruptcy might be smart 22 December, 2008 08:02:00

    It might make sense for Nortel to declare bankruptcy sooner rather than later in an effort to be in as strong a position as possible when it happens, an industry financial analyst says.
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    Feds issue confusing warning about Asterisk 09 December, 2008 08:44:00

    The FBI has left users of Asterisk open source IP PBX products guessing whether the version they are using is vulnerable to a mysterious "new technique" that can be exploited by vishers - people who use VoIP to spoof caller ID numbers so victims will believe they are talking to legitimate businesses and give up valuable personal information.
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    Message to VoiceCon: UC can help you through hard times 14 November, 2008 11:42:00

    Vendors at VoiceCon San Francisco 2008 pushed a message that unified communications can cut operational costs and help businesses get more out of the people they have.
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