Stories by: Brandon Butler

Service-level agreements and legal standards for Cloud offerings will become more customised to individual customers and vertical industries as the cloud market continues to mature and providers look for ways to differentiate their offerings, researchers at the University of London predict.

As Avaya continues its transition from a hardware company into a communications and collaboration software provider, it is going through some growing pains, including a shakeup of executives and uncertainty around a potential initial public offering that's been rumored for months.

In the less than two months since Citrix gave its CloudStack software an Apache license, cloud providers are beginning to support the open source model.

In an effort to diversify its Cloud offerings, NaviSite - a Time Warner Cable Cloud computing and managed hosting company - announced plans to offer storage service for customers in what one analyst says could the beginning of service providers looking to offer big data analysis from the Cloud.

The server has been virtualised, now it's time for the rest of the datacentre - including the network - to catch up. That's the message form VMware at this year's Interop, as the company seeks to ensure it remains a major enterprise IT player while the software-defined networking trend continues to gain momentum.

Big data is an IT buzzword nowadays, but what does it really mean? When does data become big?

When Tata Communications, the Indian telecommunications company, rolls out its infrastructure as a service cloud offering in America in the coming months, company officials want to claim differentiating features in the products. And one they're hoping to include is support for multiple hypervisors.

LAS VEGAS -- Services providers that have traditionally offered infrastructure as a service (IaaS) clouds are beginning to move up the stack into the platform as a service (PaaS) market in an effort to diversify their portfolio and respond to increasing customer demand for cloud-based development services.

Getting a positive return on investment from a social media campaign is about more than tracking the number of your Facebook fans and Twitter followers. It's about linking the social strategy to measurable business objectives, according to Gartner, which says most businesses aren't doing this.

May the 4th be with you