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CSG teams with Officeworks to sell new technology-as-a-service subscription

CSG teams with Officeworks to sell new technology-as-a-service subscription

Initiative looks to increase market adoption for CSG solutions via print, communications and desktop channels

CSG has partnered with Officeworks to sell new technology-as-a-service subscriptions, designed to increase market adoption of solutions across print, communications and desktop channels.

Terms of the deal sees the major retailer offer CSG communication and technology subscription bundles to Officeworks' entire customer base across Australia.

With more than 160 Officeworks locations across the country, the deal will "substantially increase market adoption" for CSG’s solutions, according to CSG CEO, Julie-Ann Kerin.

“Officeworks is a leading retailer and supplier of office products and solutions in Australia and this initiative will provide an additional channel for CSG which will accelerate the growth in technology-as-a-subscription sales in this market,” she said.

Whilst CSG began its technology-as-a-service offering initially focused on print solutions by partnering with vendors such as Toshiba, HP and Konica Minolta, the company has been expanding its portfolio to offer enterprise-grade packages on subscriptions.

Kerin said FY16 was the first year that the company re-entered the enterprise managed IT services space.

Speaking at the company’s annual general meeting in November, Kerin said the enterprise solutions division in Australia achieved 30 per cent growth through the addition of new managed print customers, including a major university and continual momentum in Queensland’s education sector.

“We are pleased with the continued transition of CSG into an innovative technology managed services business," she added.

"In FY16 we saw significant growth in the delivery of technology as a subscription solutions to both our business and enterprise solutions customers."

FY16 also saw CSG win its first communications-as-a-service contract in Australia with a global financial services company - the deal was worth $2.5 million over five years.

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