Australian e-commerce specialist, UltraServe, has expanded into the US, opening an office in Chicago to meet the demand for its Amazon Web Services (AWS) and SAP Hybris deployment and hosting expertise.
UltraServe CEO, Matt Hyland, said the Chicago location made sense from a business perspective as Amway, one of the company’s larger partners, was based there amongst other US customers.
"Its location in Chicago is also conveniently central between the country’s Atlantic and Pacific coasts, which simplifies the process of meeting with enterprise organisations and assisting customers once they’re on board,” he said.
According to Hyland, the international journey began around two years ago when the business expanded its partnership with key vendors, AWS and SAP.
The company has since experienced a surge in demand for its services through international recognition of its expertise in deploying, supporting and hosting e-commerce platforms in the cloud.
“There’s a wide range of generic cloud-hosting businesses, but as no other business specialises in this particular area in the way that we do, we’re starting to become well-known for our experience and specialist skills in e-commerce platforms,” he said.
“Deploying an e-commerce platform is a complex technology project for any enterprise business. The larger the business, the more complex the project normally is.
"UltraServe has developed processes and technology that make those projects run smoothly and ultimately saves the customer time, money and pain in the development of their e-commerce platform.”
Alongside the company’s experience in delivering projects for enterprise customers locally and globally, UltraServe has its SmartStack software, which automates a lot of the development and deployment process.
Hyland told ARN UltraServe expects its Illinois office to grow within the next few months and is looking to make new hires in North America.
Hyland added that the company also plans to continue its international momentum next year, by opening a European office as another base from which the business can service its multiple global customers.
“The plan is to cover the Asia-Pacific region via our Sydney office, the Americas via our Chicago office and then the European office would cover that territory.”
In April this year, UltraServe revealed its initial plans to ramp up its international growth with the appointment of Hyland to the role of CEO.
At the time, Hyland noted that the company had recorded double-digit growth the previous year as it hit new overseas markets.