The Missing Link taps Nimble Storage to underpin Cloud offering

The Missing Link taps Nimble Storage to underpin Cloud offering

MSP says Cloud customers will benefit from increased reliability and access to new services

Sydney-based managed service provider, The Missing Link, has chosen Nimble Storage technology to enhance and expand its Cloud platform.

The company has been offering Cloud services for more than four years and offers backup, Infrastructure-as-a-service and disaster recovery-as-a-service.

The Missing Link had previously been using NetApp technology to underpin its Cloud infrastructure, but the system had reached end of life and was suffering performance issues which impacted customer satisfaction, backup and reporting capabilities.

The Missing Link operations director, Daniel Forsythe, told ARN the company embarked on an "extensive tender process" which included bids from EMC, NetApp and Nimble Storage.

“We conducted an assessment on all of the technologies against a set of criteria we had predetermined,” he explained.

“The process did take some time and as a result we settled on all-flash technology which was an outcome we assumed would not be cost-effective at the beginning of the process.

“After a number of meetings, Nimble ended up coming to the party and providing us with an all-flash array which we could replicate in our disaster recovery site in Melbourne as well."

Forsythe said the company installed two Nimble Storage AF5000 all flash arrays, enabling the expansion of existing Cloud services to more customers as well as expand into areas such as virtual desktops and enterprise databases.

“We can host a virtual desktop environment now which we probably could not have before," he added.

"Citrix is much faster and generally everything is much quicker and more scalable. It was critical for the next step of our offering.

“Enterprise database is something we have not been able to do because of IOPS limitations, but is definitely something we could do now that we have the flash backend."

Since implementing the solution in house, Forsythe said company now views the product as a "compelling offering" to take to customers.

“As a reseller, we generally partner with vendors that have the best market reputation and that can change from time to time," he added.

"We have not had a longstanding relationship with Nimble but, since putting it in ourselves, we have become advocates for the product and our sales team are getting educated on it.

“When an opportunity comes up, it will be one of the options we are putting forward and perhaps the only option depending on the customer’s requirements."

Forsythe said the company has also reduced its space requirement in its colocation facility by two thirds as a result of the deployment adding additional savings.

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