Property and financial services company, Prudential Investment Company of Australia (PICA), has made a move to the Cloud through a new partnership with platform developer, Urbanise.
The two organisations have signed a 10 year $16 million agreement to deliver the Cloud-based services.
PICA will build a technology infrastructure based on Urbanise technology which will support the residential and commercial property services sectors. As part of the partnership, the companies will also build a shared property services platform.
PICA Group operates 15 property services brands including Body Corporate Services (BCS), Mason and Brophy, NSW Strata, Dynamic Property Services, GK Strata, and Strata 3 across New South Wales, Victoria and Queensland.
PICA Group will use the Urbanise Cloud strata module to manage its portfolio of more than 200,000 lots. The technology will cover facilities management, repairs and maintenance services to more than 350,000 tenants.
Urbanise global head of strata, David Bugden, added that the company was implementing the entire product suite for PICA – Strata, MyCommunity, CRM, service delivery, mobile workforce, e-services and facilities management.
“This platform will enable PICA to enhance customer service levels, optimise workflows and introduce new services to their growing customer base. We have an exciting vision for the strata industry and we are delighted that PICA has partnered with us to transform the domestic and international strata market,” he added.
The platform will include specific solutions for property owners such as self-service web portals and mobile apps. PICA Group is also piloting an Urbanise remote asset monitoring sensor technology at a 5,000-lot community in Sydney.
PICA Group eventually hopes to on-sell the shared property services platform to provide outsourced IT services to the Australian strata industry.
The platform will enable strata management professionals to outsource their back office financial and technical operations.
PICA CEO, Greg Nash, said the platform’s scalability and technology roadmap was the best fit for the company and broader strata industry.
“Cloud-based solutions will become fundamental to professionalising strata service delivery in the future. PICA and Urbanise are at the forefront of driving this industry change.”