ServiceNow revamps security response

ServiceNow revamps security response

Security Operations offering gives security and IT teams a single platform to respond to incidents

Enterprise Cloud company, ServiceNow, has launched its first security offering, Security Operations.

The new solution gives security and IT teams a single platform to respond to security incidents and includes two Cloud-based applications, Security Incident Response and Vulnerability Response.

The company said by extending its workflow and automation software to incident and vulnerability response, organisations can remove manual processes, such as using emails, phone calls or spreadsheets.

The company said customers can attach incidents and vulnerabilities to records within the ServiceNow configuration management database (CMDB), that pairs data with insight into the virtual or physical asset at risk and the business service that asset supports.

Additionally, the solution is designed to offer greater visibility into current security issues by category, class and priority and status of tasks.

ServiceNow general manager of security, Sean Convery, said, “ServiceNow is bridging the gap between IT operations and security by replacing manual, informal processes with a proven orchestration platform. Transforming security response is the next frontier for firms to fortify their security posture and increases the value of the detection and protection products they have already deployed.”

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Tags Sean ConveryServiceNowCMDBCloud is a channel management ecosystem that automates all major aspects of the entire sales, marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.

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