54 per cent of Australian companies employees use consumer-grade collaboration tools: Dimension Data

54 per cent of Australian companies employees use consumer-grade collaboration tools: Dimension Data

Workforce productivity attributed as top priority for Aussie organisations in choosing collaborative technology

More than half (54 per cent) of Australian organisations reported at least three quarters of their employees regularly use consumer-grade document and file sharing tools, according to Dimension Data’s 2016 Connected Enterprise Report.

The company spoke to 105 respondents from large businesses with headquarters in the country. Of those respondents, 70 were IT leaders and 35 were line of business managers with direct influence over collaboration technology decisions.

The report showed that the top priority for Australian organisations implementing collaboration technology such as messaging, Web conferencing or video conferencing, was to improve workforce productivity (26 per cent) rather than improving sales and revenue, which was only a priority for nine per cent of Australian enterprises surveyed.

Other findings discovered that roughly one third of Australian companies have a defined collaboration strategy with about 20 per cent stating that there is a specific strategy per business unit.

Additionally, one in five Australian companies measure the success of collaboration tools through user uptake data, a metric identified by just nine per cent of companies globally.

Also, 20 per cent of companies pointed to cost savings as a key measurement of success, which is slightly above the 16 per cent of companies globally that selected cost savings.

Globally, other organisations placed the most emphasis on successful technical implementation in their measurement of the success of collaboration deployments. This was only ranked third by Australian organisations.

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