Australian businesses suffer from poor app performance: Riverbed

Australian businesses suffer from poor app performance: Riverbed

Finds half of businesses surveyed have work impeded at least once per month

Australian businesses suffer from poor app performance: Riverbed

Australian businesses suffer from poor app performance: Riverbed

There is a major performance gap between the needs of Australian business and IT’s current ability to deliver, according to application performance infrastructure company, Riverbed Technology.

In its recent Global Application Performance 2015 Survey, the company found 95 per cent of executives agreed that optimal enterprise application performance is essential to achieving optimal business performance.

Despite this, 82 per cent of executives said the poor performance of enterprise applications has negatively impacted their work, and 50 per cent said it impacts their work at least weekly.

The survey, commissioned by Riverbed and conducted by Wakefield research, polled 900 business executives at companies with $500 million or more in revenue.

It also found that the performance gap is causing a series of problems for Australian organisations, with contract delays (52 per cent), dissatisfied clients (40 per cent) and damage to brand reputation (38 per cent).

“The results of this survey make it clear that application performance equals business performance because employees rely on applications to get their jobs done. To put it another way, when apps stop then so does business,” Riverbed A/NZ regional vice-president, Ian Raper, said.

Raper said one cause of this performance gap is the move to hybrid IT as migrating apps to the Cloud brings agility and cost benefits, but, with other apps still on-premises, it also brings complexity.

Almost one in five (19 per cent) Australian organisations reported using Cloud apps every day while three quarters of respondents used apps such as Microsoft Office 365, Microsoft Azure and Amazon Web Services at least once per week.

Across Asia-Pacific as a whole, the daily use of Cloud apps was almost twice that of Australian enterprises (35 per cent versus 19 per cent) – indicating that while maintaining application performance is already difficult, it will only become more so as Australian Cloud use catches up to the rest of the region.

“Hybrid is the new normal and with apps, data and end users everywhere today, Australian enterprises need end-to-end application visibility – from the data centre to the device – to close the performance gap,” Raper added.

Some other findings from the study include:

  • 39 per cent of Australian respondents said they have used unsupported apps when corporate apps run slowly or stop working altogether.
  • 78 per cent said their company’s use of Cloud-based enterprise applications will increase over the next two years.
  • 74 per cent of respondents said that moving key enterprise applications to the Cloud has increased productivity.
  • The three most commonly reported benefits of Cloud-based enterprise apps include increased flexibility (62 per cent), cost savings (53 per cent) and increased productivity (40 per cent).

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