Presence of IT brings workforce management certification in Australia

Presence of IT brings workforce management certification in Australia

Partnership with Association for Workforce Asset Management to create vendor-neutral, product-agnostic programme

Presence of IT has partnered with the American-based Association for Workforce Asset Management (AWAM) to create a workforce management certification programme, designed specifically for the Australian market.

The certification programme will be based on AWAM’s Workforce Asset Management Professional (WAM-Pro) Certification Program, designed to recognise professionals proficient in the field of workforce management.

The Australian WAM-Pro will be the first of its kind vendor-neutral, product-agnostic training in Australia, offering a unique and specialised education in workforce management.

AWAM chief learning officer, Rachel Disselkamp said workforce management is a complicated, specialised, and powerful field of practice, yet no vendor-neutral, product-agnostic training for it exists in the collegiate or business setting.

“The WAM-Pro certification differentiates practitioners, consultants, and implementers from their competition and recognises their holistic mastery of workforce management. It’s one thing to have specific product experts, but organisations need much more to achieve sustainable success,” she said.

“They need someone to serve as the bridge between the strategic business objectives and the operational technologies that execute on those goals.”

Under the new partnership, Presence of IT will work with AWAM to tailor the learning materials for the certification programme that align it with trending workforce and technology issues, laws, and customs in the Australian market and workforce.

Presence of IT workforce management practice director, Jarrod McGrath, said that as businesses look for better ways to manage their workforce and control their labour costs, they will need more than just tools.

“They will need a standard of competency on how to use workforce management technology and apply best practice,” he said.

“This brings a structured framework to our staff and clients by which to define, implement and measure workforce management programs.”

The programme is expected to be completed by the end of 2015, with the certification course available in early 2016.

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Tags certificationawamworkforce managementtraining programPrescence of IT is a channel management ecosystem that automates all major aspects of the entire sales, marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.

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