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HP lands major aged care contract with BaptistCare

HP lands major aged care contract with BaptistCare

Bespoke solution will deliver gigabit mobile connectivity to 4000 employees and 1800 residents

BaptistCare, one of the largest providers of aged care and community services in NSW, and the ACT, has selected HP Networking solutions to improve connectivity and streamline processes across three of its new facilities.

The new HP infrastructure will help improve the operations of BaptistCare to become a more attractive and modern workplace, providing a higher level of resident care and attracting high quality healthcare staff.

In a statement, HP said recruiting and retaining registered nurses and carers to work in aged care is a national issue and one that is making the industry very competitive. To help address this, BaptistCare sought to improve its working environment by using technology to centralise information and simplify administrative processes.

This will see carers spending less time on administrative tasks, allowing more time interacting with residents and increasing productivity. Ultimately, staff can focus on providing quality care, in addition to helping BaptistCare retain and attract new staff.

“Providing five-star care and recruiting good talent is an ongoing issue for our industry, so BaptistCare decided to tackle this head-on in our new facilities,” said George Lymbers, Chief Information Officer, BaptistCare.

“After a competitive process, we chose HP due to the team’s ability to design a bespoke solution for us with a Limited Lifetime Warranty, plus HP’s breadth of expertise, functionality and flexibility. HP’s networking solution will help make us an employer of choice and deliver care that residents and their families can trust now and into the future.”

Under the multi-year contract, HP will install 300 HP 5412R, HP 3800 and HP 2350 Networking Switches, as well as 140 HP 560 802.11ac Dual Radio Access Points across three new large-scale aged care facilities in NSW.

This will deliver gigabit mobile connectivity to 4000 employees and 1800 residents. As a result, a centralised management system will be developed, with information and processes streamlined across all sites so staff can focus on giving patients the best level of care possible.

This will include a voice management system, allowing the nearest carer or medical professional to quickly respond to a resident by clicking a badge worn around their necks; an integrated finance system; a business management system, including refrigeration, air conditioning, security and fire control; and Session Initiation Protocol (SIP) services, including telephony.

High-speed WiFi network access will also be available across the three sites, In addition, there are plans for a wearable technology pilot, to help staff track residents’ wellbeing.

Because these care facilities are built to be lived in for at least 40 years, this solution has also been designed to be future-proofed, with long-lasting and flexible technology to meet evolving needs for both residents and staff.

The upgrade to HP’s infrastructure and services has also delivered an immediate cost saving of 53 percent and is expected to achieve a long-term saving of nearly 80 per cent over five years. In addition, HP Networking’s industry-leading best practices means the switching has no licencing agreements and associated expenses, therefore reducing red tape and cutting associated costs for BaptistCare.

“Quality aged care providers, like BaptistCare, are facing increasing pressure to offer residents and staff the best quality care in the latest facilities, and they are turning to technology to do this,” vice-president and general manager, HP Enterprise Group, HP South Pacific, Alan Hyde, said.

“HP’s innovative approach to networking architecture will increase connectivity and greatly simplify the organisation’s systems and processes, to achieve a more competitive offering for staff and residents.”

The first site in Point Clare on the NSW Central Coast will be completed in stages, with the first stage finalised in 2015 and the other stages finalised in 2016. The Griffith site in ACT opens in mid-2015, followed by the Kellyville site in the next 18 months.

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Tags BaptistCareHPNetworkingmobilityswitchesHP Networking solutions

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