Telstra has ramped up its foray into Health with an integrated eHealth product designed to help disability, community and residential aged care providers deliver services and information remotely.
MyCareManager allows clients, family members and carers to be more involved in the treatment and monitoring of their illness or injury through an online portal, telemonitoring through wireless health devices and video conferencing.
It allows carers to better utilise clinic based specialists, manage chronic disease and reduce staff travel while helping clients to engage in their own care and remain safely at home for longer.
Telstra Health managing director, Shane Solomon, said that MyCareManager was the first integrated eHealth solution that combined the capability and technology of a number of Telstra Health’s acquired companies and partners.
"It was developed by community care specialists and Telstra Health subsidiary HealthConnex and includes capabilities from Get Real Health, Entra Health Systems and Pexip," he said.
“Currently 20 per cent of people discharged from hospital are readmitted within one month, often because they are unable to get suitable follow up care or are uncertain of what to do.
"MyCareManager provides that care and keeps them connected through their recovery."
He said it allowed community and residential care providers to reduce travel time and costs, increase productivity and improve the continuity of care.
"Just as importantly it provides the tools for clients to feel more involved in the delivery of their care and engage with the help they need, when they need it," he said.
“Client conditions can be monitored through wireless and blue tooth enabled devices including glucometers, thermometers, blood pressure monitors, pulse oximeters and spirometers."
Carers can monitor a number of vital signs, get real time information and alerts on any changes or out of range readings and intervene early to reduce the need for hospital admission.
Solomon said the solution really demonstrated Telstra Health's strategy coming to life.
"We’re working with some great eHealth innovators and finding ways to integrate their capabilities together to create new solutions and address some key challenges,” he said.
"MyCareManager will be able to be purchased through community and residential care organisations and will then be provided as a self-service portal and health monitoring platform for suitable clients.
Silver Chain Group, are also launching Care Centre, their own branded MyCareManager solution to assist in the delivery of services under the Hospital in the Home program.
Chief Information Officer, Lee Davis, said the solution provides the ability to share a single client record between acute care and community care providers despite the unconnected client and hospital management systems.
“We are now working with HealthConnex on rolling out the solution across several program areas, including aged care, chronic disease management and nursing. Providing many Silver Chain Group clients with access to their own record and details of the services being delivered to them at any given time is a key component of a self-service capability,” he said.
According to a company statement, Telstra Health aims to be the partner of choice and is working with medical experts, the health sector, government, funders to build a future where eHealth solutions are integrated together to create a different health care system.
It is a business division of Telstra Corporation.