Zendesk reshuffles A/NZ executive lineup

Zendesk reshuffles A/NZ executive lineup

Three appointments to manage growth in the region

Zendesk has made a raft of promotions in a bid to capitalise on growth in Australia and New Zealand.

The company has appointed Adam Clark as regional vice president of sales for Australia and New Zealand and Paul Bichsel as director of success for the Asia Pacific region.

They are part of a team of nearly 60 people in Australia and New Zealand and 140 across the wider APAC region.

Clark will be responsible for driving sales and leading Zendesk’s sales team in Australia and New Zealand, while Paul will be responsible for presales and customer success across APAC, helping customers transform their customer service to customer engagement.

The two appointments come as Zendesk continues its growth in ANZ and APAC, reaching more than 6,700 paid customer accounts for Zendesk and Zopim across the APAC region.

The company has more than 52,000 customer accounts globally across 150 countries.

Amy Foo has been promoted to vice president of finance and operations for Asia Pacific from her previous role as director of finance and operations.

Clark and Bichsel will be based in the company's local headquarters in Melbourne.

Clark was previously a director of sales, IT and employee services for Zendesk in the US.

Prior to joining Zendesk in 2014, Clark held senior sales management, customer success and presales roles at Blazent, Vitria Technology, Sagent Technology, and Oracle.

Bichsel is heading up the APAC Success team from his previous role as Presales Manager at Zendesk.

Prior to joining Zendesk, Paul was responsible for program delivery and a solutions manager at BMC Software.

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Tags managementAdam ClarkZendesk is a channel management ecosystem that automates all major aspects of the entire sales, marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.

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