Motorola Solutions clinches $175 million South Australian Government contract

Motorola Solutions clinches $175 million South Australian Government contract

Contract to upgrade and manage the SA Government's radio network

South Australian emergency services chiefs come together for announcement of network upgrade.

South Australian emergency services chiefs come together for announcement of network upgrade.

Motorola has landed a $175 million contract to upgrade and manage the South Australian Government's radio network.

The contract is for seven years with an option to extend for up to five years.

The upgrade and management services will deliver long-term benefits to more than 20 public agencies that depend on the network.

These include country and metropolitan fire services, police, ambulance and state emergency services.

The network will provide 99.999 per cent availability to emergency services and ensure teams can communicate reliably to coordinate responses, whether managing day-to-day operations or in times of crises.

The new network will be an open standard, Project 25 network supported by integrated voice and data capabilities.

Complex system integration works for the SAGRN will deliver new infrastructure for voice, dispatch consoles, call logging, network linking and paging.

It will be one of the largest of its kind in Australia, supporting more than 20,000 users with more than 200 transmission sites covering 220,000 square kilometres throughout South Australia.

Motorola Solutions will lead the project with support from specialised service partners with a strong, local presence in South Australia, helping generate local economic growth and long-term employment opportunities.

Management services include service desk facilities, real-time operational reporting, statewide field services, and proactive network monitoring and stakeholder engagement for major incidents from its Network Operations Control Centres (NOCCs), which operate 24 hours per day, every day of the year.

South Australia emergency services minister, Tony Piccolo, said the greatest benefit of the radio network upgrade was increased safety for both the community and emergency service personnel.

“The South Australian Government is making a significant investment to give our emergency services secure and reliable voice communications,” he said.

“This will support them from their day-to-day operational activities through to times of emergency or crisis.

“Not only will the SAGRN upgrade deliver a safer community for all South Australians, but also provide local economic and employment benefits.”

Motorola Solutions managing director, Steve Crutchfield, said his team would rely on its strong knowledge of the communications needs of South Australian agencies as it builds and manages the SAGRN.

“Motorola Solutions is delivering a new SAGRN that draws from our experience working closely with local public safety agencies for more than 30 years," he said.

"We’re applying that knowledge in a way that enables agencies to concentrate on keeping South Australian communities safe, while we meet their needs for highly secure and reliable communications.”

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Tags Tony PiccoloSouth Australia emergency services ministerMotorola Solutions managing directorSteve CrutchfieldSouth Australian Government's radio network is a channel management ecosystem that automates all major aspects of the entire sales, marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.

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