TechnologyOne automates Moreton Bay Regional Council’s field work

Council goes paperless with assets and requests now in database

The Moreton Bay Regional Council (MBRC) claims it has saved 200 hours in the first three months since implementing TechnologyOne’s Mobile Work Management applications suite for its field crews.

The implementation occurred over a six-week period, and has since improved the accuracy of its database and allowed it to go paperless.

The Council deployed the technology to replace its former asset management system which did not provide native capabilities.

“Previously requests were workflowed via administration officers,” MBRC financial and project services manager, Keith Pattinson, said.

“Around 200 hours have been saved in three months by automating that process.”

The hour count represents more than half the 5800 customer service requests the MBRC has received in the last quarter for roads, drains, parks and buildings.

Pattinson told ARN the Council expects to achieve 75 to 80 per cent automation within the next two to three months.

“We want to get to the point where we’ve loaded all the schedules into the system so they can be automatically allocated to the appropriate team.”

Pattison said the Council has about 525,000 assets in its database, and expects to grow that significantly with Mobile Work Management.

The value of the contract was not disclosed.

Read More:

Join the ARN newsletter!

Error: Please check your email address.

Tags workforceTechnologyOneMobile Work Managementfield crewmobilityautomationcontractmobile

More about ARNMoreton Bay Regional Council

Comments

Comments are now closed

 

Latest News

04:09PM
Multimedia Technology brings 3D printers to the market
02:03PM
Kogan drops Agora 4G price, launches 4G+
12:39PM
Breaking up is hard to do, but HP won't look back
11:23AM
Grab a $49 Android tablet with your grocery shopping
More News
03 Dec
DC Infrastructure Solutions Professional
04 Dec
DC Infrastructure Delivery Professional
16 Dec
DC Infrastructure Solutions Professional
17 Dec
DC Infrastructure Delivery Professional
View all events