TechnologyOne automates Moreton Bay Regional Council’s field work

Council goes paperless with assets and requests now in database

The Moreton Bay Regional Council (MBRC) claims it has saved 200 hours in the first three months since implementing TechnologyOne’s Mobile Work Management applications suite for its field crews.

The implementation occurred over a six-week period, and has since improved the accuracy of its database and allowed it to go paperless.

The Council deployed the technology to replace its former asset management system which did not provide native capabilities.

“Previously requests were workflowed via administration officers,” MBRC financial and project services manager, Keith Pattinson, said.

“Around 200 hours have been saved in three months by automating that process.”

The hour count represents more than half the 5800 customer service requests the MBRC has received in the last quarter for roads, drains, parks and buildings.

Pattinson told ARN the Council expects to achieve 75 to 80 per cent automation within the next two to three months.

“We want to get to the point where we’ve loaded all the schedules into the system so they can be automatically allocated to the appropriate team.”

Pattison said the Council has about 525,000 assets in its database, and expects to grow that significantly with Mobile Work Management.

The value of the contract was not disclosed.

Read More:

2015 State of The IT Channel Survey : IT'S TIME!!! Fill in this year's State of the IT Channel Survey and be in the running to win great prizes. CLICK HERE

Join the ARN newsletter!

Error: Please check your email address.

Tags TechnologyOneworkforceMobile Work Managementautomationmobilityfield crewmobilecontract

More about ARNMoreton Bay Regional Council

Show Comments
 

Latest News

01:02AM
Chambers sets leaving date as Cisco names new CEO
11:22AM
Greentree announces its Australian partner award winners for 2015
10:52AM
Australian-owned SecuraLive AntiVirus presents channel with opportunities
09:45AM
Aussie start-ups enticed to cross the ditch
More News
05 May
Modern Business Summit
05 May
D-LINK TECHNOLOGY SEMINAR (ACT)
05 May
CeBIT Australia 2015
06 May
2015 Innotribe Startup Challenge
View all events