TechnologyOne automates Moreton Bay Regional Council’s field work

Council goes paperless with assets and requests now in database

The Moreton Bay Regional Council (MBRC) claims it has saved 200 hours in the first three months since implementing TechnologyOne’s Mobile Work Management applications suite for its field crews.

The implementation occurred over a six-week period, and has since improved the accuracy of its database and allowed it to go paperless.

The Council deployed the technology to replace its former asset management system which did not provide native capabilities.

“Previously requests were workflowed via administration officers,” MBRC financial and project services manager, Keith Pattinson, said.

“Around 200 hours have been saved in three months by automating that process.”

The hour count represents more than half the 5800 customer service requests the MBRC has received in the last quarter for roads, drains, parks and buildings.

Pattinson told ARN the Council expects to achieve 75 to 80 per cent automation within the next two to three months.

“We want to get to the point where we’ve loaded all the schedules into the system so they can be automatically allocated to the appropriate team.”

Pattison said the Council has about 525,000 assets in its database, and expects to grow that significantly with Mobile Work Management.

The value of the contract was not disclosed.

Read More:

FILL IN THE SURVEY - AND YOU COULD BE A WINNER: ARN wants to hear from YOU. Tell us how you run a successful business and you could win an adrenaline-fuelled adventure of your choice. COMPLETE THE ARN SURVEY.

Tags workforceTechnologyOneMobile Work Managementfield crewmobilityautomationcontractmobile

More about ARNMoreton Bay Regional Council

Comments

Comments are now closed

 

Latest News

04:03PM
Telstra strikes Cloud deal with Telkom Indonesia
02:36PM
Brocade deploys router for new high-speed research network platform
Aug 29
EXCLUSIVE: Tonnex International falls into liquidation after lengthy court battl...
Aug 29
Samsung's 3G Gear S could pave the way for the smartphones of the future
More News
08 Sep
ITIL Foundation (incl. Exam)
10 Sep
CPX 2014
10 Sep
IT Leaders Lunch
16 Sep
Ingram Micro SMB Favourites Roadshow
View all events