Cloud-based solution specialist ServiceNow has appointed UXC Keystone as its first Preferred Solutions Partner in Australia.
UXC Keystone has deployed ServiceNow in a diverse range of public and private sector organisations in Australia, including Queensland Government, Australia Post, Service Stream, Rio Tinto, Bakers Delight, and 14 universities.
The company was appointed ServiceNow’s first Australian partner in 2007 and two years later established a Whole-of-Government contract with the Queensland Government for the supply, implementation and support of ServiceNow. In 2011 and 2012, the company won ServiceNow’s global Partner of the Year Award.
According to a company statement, it earned the designation of Preferred Solutions Partner based on its sales, high customer satisfaction, successful customer deployments and more than 20 locally certified implementation specialists.
UXC Keystone now has the largest number of ServiceNow certified systems administrators and consultants in Australia.
UXC Keystone chief executive, Dion Williams, said that the company was delighted to be recognised as the first Preferred Solutions Partner in the region.
"With over a hundred successful implementations under our belt and achieving customer satisfaction ratings of greater than eight out of a possible ten, we are committed to working with our customers to realise maximum benefit from their ServiceNow investment,” he said.
ServiceNow APJ Head of Service Providers and Integrators, Charles Woodall, said ServiceNow welcomes UXC Keystone to the rank of Preferred Solutions Partner.
"UXC Keystone has continued to invest in ServiceNow capabilities and this investment, combined with a focus on customer satisfaction, has been reflected with their change of status," he said.Read more: UXC buys Keystone to build ServiceNow capabilities
"ServiceNow continues to invest in the partner ecosystem across Asia Pacific and believes there is a great opportunity for strategic partnerships across the region."