Vocus cannot guarantee service reactivation for iBoss, One Telecom customers

Telco will waiver selected contract termination penalties

Telecommunications company, Vocus Communications, is rushing to reconnect services interrupted by the court-ordered administration of iBoss International last week, which subsequently hit sister company, One Telecom, but is not promising that all services can be reactivated.

Vocus confirmed it has now acquired the businesses and customers of iBoss and One Telecom (including ONEseniors customers) and is “unravelling the complex supply arrangements and corporate structure” of both.

It claims that it has so far contracted and restored almost 10,000 iBoss services; this was initially the total estimated number of affected services.

On the retail side, Vocus chief executive officer (CEO), James Spenceley, said One Telecom and ONEseniors customers will be able to move to an alternative supplier without facing any contract termination penalties.

“The disconnection of tens of thousands of retail customers is a blight on an otherwise strong and competitive telecommunications industry,” Spenceley said.

“The decision to place these companies into administration arises from court proceedings to resolve personal disputes between the owners and has resulted in a worst case outcome for their customers, especially the ONEseniors customers.”

Read More:

2015 State of The IT Channel Survey : IT'S TIME!!! Fill in this year's State of the IT Channel Survey and be in the running to win great prizes. CLICK HERE

Join the ARN newsletter!

Error: Please check your email address.

Tags aaptwholesaleVocusadministrationtelecomTelcosupplierTelecommunicationsTelstraOne TelecomiBoss InternationalONEseniors

Show Comments
 

Latest News

Mar 27
AppSense takes the wraps off its new analytics platform
Mar 27
SugarCRM beefs up its global executive team with three new hires
Mar 27
'Do Not Call' spam phone call legislation passed
Mar 27
HubOne lands its first channel partnership in Australia
More News
30 Mar
Australian experts to address cybersecurity challenges and solutions at Canberra...
21 Apr
APJ Progress Spark Conference
22 Apr
2015 Innotribe Startup Challenge
27 Apr
Disruptocon
View all events