Australian ICT infrastructure company, UXC Connect, has won a $20 million infrastructure outsourcing contract with Melbourne Water.
The three-year agreement will see UXC Connect roll out service desk, desktop support, network and server management, security and facilities management for Melbourne Water, alongside "a variety of other projects and services," according to a statement.
According to UXC Connect, the contract was the result of a competitive tender process, and follows the earlier successful implementation of Mebourne Water's new Cisco-based common wide area network and unified communications projects, which provided employess with improved performance and functionality across voice, video and data services.
"Our focus in recent years has been finding an organisation that can provide the leveraged outsourcing expertise that delivers greater value and innovation," Melbourne Water chief information officer (CIO), Viviann Zavlanos, said.
"We are delighted to be working with UXC Connect, a company that meets these needs and that shares our commitment and values towards delviering an oustanding customer experience for our users."
The transition program for Melbourne Water has commenced and UXC Connect expects to start delivering full services in early 2014.Read more: ICT outsourcing to veer towards industrialised services: UXC Connect