Tata implements core banking system for CUA
- 12 November, 2013 11:19
Tata Consultancy Services (TCS) has implemented a new core banking system for Australian financial institution, CUA.
Tata also helped to launch CUA’s new online banking service based on TCS BaNCS software.
CUA’s previous core banking system was more than 20 years old. The decision to replace it with a modern, scalable and configurable TCS BaNCS system gives it the ability to improve internal processes and efficiencies, facilitate enhanced customer service and enable product development.
Across the duration of the project, the teams from CUA and TCS also worked closely with Cuscal, which provided technical support and systems testing as well as critical support over the systems transition.
According to CUA general manager, business transformation and core banking project director, Sue Coulter, the significant project underpins its growth and transformation strategy.
“Our new core banking system provides a single integrated approach across all consumer banking products, including transaction banking, lending, mortgages and deposits, as well as online and mobile access,” Coulter said. “This hasn’t just been a large technology project; it has been the driver of significant business transformation.
“The replacement of a core banking system is an incredibly complex project and for an organisation of our size to manage such a smooth systems transition in tandem with the launch of a new online banking service is a great achievement.”
CUA CEO, Chris Whitehead, said its previous Web Banker system was unable to meet customer’s future needs.
“Our new online banking service gives us a platform to make ongoing feature and functionality improvements and we are already working on a range of short and long-term upgrades to ensure we provide the best possible service to our customers,” he said.
- Vintek partners with IBM to reduce costs and improve system reliability
- Provide clients with more powerful, cost-effective cloud hosted services
- Research firm Radicati names Google Apps for Business the leader in cloud business email
- Switching to Google Apps brings many cost savings and productivity benefits, says commissioned study by Forrester Consulting
- Small business technology - This is why your business needs to be in the Cloud
Gold Coast-based Icon expands into US
Optus hits 2.3Gbps throughput in real-world test
Australia lags in e-signature adoption: Adobe
Users refuse to chuck XP as Windows 8 uptake flattens
Android takes 62 per cent share of tablet market in 2013