Telstra cuts 1100 jobs from operations unit

It will consolidate fixed network technicians in NSW, ACT, Victoria, Tasmania and Queensland

About 1100 jobs will be cut from Telstra’s operations unit by June next year.

This follows on from the telco giant’s business restructure exercise, which Telstra COO, Brendan Riley, said at the time, would result in some redundancies.

“After reviewing the business over the last few months, today we briefed our people on the expected impacts,” Riley said in a statement. “Always when there are implications for people’s jobs it is difficult and this is no exception.

"We will work through a careful consultation process with our people and we will do so with the utmost respect and sensitivity.”

The redundancies equate to about six percent of the operations workforce and will include a consolidation of fixed network technicians in NSW, ACT, Victoria, Tasmania and Queensland; a review of the media operations team; and a restructure of the Customer Service Delivery team with a focus on operational support and management layers.

This will not impact the number of roles Telstra will be adding to service its NAS contracts, including the 300 to 400 roles it will need to add under its $1.1 billion contract with the Department of Defence.

In May, the telco laid out plans to split the company into five divisions comprising of NBN; Network Applications and Services; IT; Networks and Customer Service Delivery.

Riley said the restructure was aimed at removing complexity and duplication and increasing the team’s focus on growth opportunities created by the NAS division.

“As we have said previously, Telstra is a changing business in a changing industry. We are seeing reductions of roles in declining businesses, due to evolving technologies and the restructuring of our industry, and growth in other areas such as NAS,” he said.

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