Oakton scores David Jones managed services deal

Oakton will deliver application, database, middleware support and maintenance services

ASX-listed IT firm, Oakton, has landed a three year managed services contract with department store retailer, David Jones.

Under the deal, Oakton will deliver application, database, middleware support and maintenance services.

Oakton has worked with David Jones since 2006, providing remote database support services for the retailer’s national support capability. The new agreement will provide a more proactive onsite presence at David Jones and will retain access to the offsite facility.

David Jones issued a request for tender after identifying an increasing reliance on key systems and the need for higher levels of availability and performance.

Oakton will have a stronger engagement between its service delivery manager and technical leads at David Jones as well as greater reliance upon more disciplined IT service management processes, environment management and service management reporting. “We have developed a deep knowledge and understanding of the David Jones environments, the business cycles and costs imperatives and have the flexibility to scale up or down to meet the retailer’s changing requirements,” Oakton CEO, Neil Wilson, said.

2014 ARN Women in ICT Awards - Nominate Now!: Nominations have opened for WIICTA 2014 and will stay open until October 22. But don't be late, be among the first in and NOMINATE NOW!!!

Tags Neil WilsonDavid JonesOaktonManaged Services

More about David Jones

Comments

Comments are now closed

 

Latest News

09:29AM
AVG partners Centrify in secure mobility play
07:39AM
Microsoft misses Windows bug, hackers slip past patch
05:14AM
Kiwi firms target "global domination" as $8 billion tech industry shows record g...
05:08AM
Teradata: We must nail the data privacy issue and not rely on governments
More News
23 Oct
NewLease & Microsoft Technical Sessions
23 Oct
NewLease & Red Hat Breakfast Briefing (Sydney)
29 Oct
NewLease & Microsoft Technical Sessions
30 Oct
Ovum 2020 Telecoms Summit
View all events