Oakton scores David Jones managed services deal

Oakton will deliver application, database, middleware support and maintenance services

ASX-listed IT firm, Oakton, has landed a three year managed services contract with department store retailer, David Jones.

Under the deal, Oakton will deliver application, database, middleware support and maintenance services.

Oakton has worked with David Jones since 2006, providing remote database support services for the retailer’s national support capability. The new agreement will provide a more proactive onsite presence at David Jones and will retain access to the offsite facility.

David Jones issued a request for tender after identifying an increasing reliance on key systems and the need for higher levels of availability and performance.

Oakton will have a stronger engagement between its service delivery manager and technical leads at David Jones as well as greater reliance upon more disciplined IT service management processes, environment management and service management reporting. “We have developed a deep knowledge and understanding of the David Jones environments, the business cycles and costs imperatives and have the flexibility to scale up or down to meet the retailer’s changing requirements,” Oakton CEO, Neil Wilson, said.

2015 State of The IT Channel Survey : IT'S TIME!!! Fill in this year's State of the IT Channel Survey and be in the running to win great prizes. CLICK HERE

Join the ARN newsletter!

Error: Please check your email address.

Tags OaktonDavid JonesNeil WilsonManaged Services

More about David Jones

 

Latest News

04:06PM
Adobe promotes Irwin to top partner role
03:04PM
MailGuard discovers zero day Cryptor variant vulnerability
02:18PM
Envisian launches Cloud event series (+4 PHOTOS)
12:00PM
Shoply acquires eStore.com.au
More News
04 Mar
2015 International Women's Day Melbourne Luncheon
25 Mar
2015 International Women's Day Sydney Luncheon
26 Mar
Navigating the Internet of Things Summit
26 Mar
Navigating the Internet of Things Summit
View all events