ICT infrastructure solutions provider, UXC Connect, has partnered with Alcatel-Lucent to launch an integrated telephony-as-a-service (iTaaS) solution to deliver unified communications (UC) as a service to Australian enterprises.
The Cloud-based solution is designed to address the challenge of delivering communications services to mobile, application-driven workforces. It will leverage Alcatel-Lucent’s OpenTouch Suite for Cloud to enable collaborative conversations via the Cloud, while giving employees the ability to move between personal and professional features on devices as required.
OpenTouch software is virtualised to fit into datacentres and can be offered by providers through a flexible licensing model.
“Our iTaaS solution has been developed in close consultation with our customers to ensure we offer a feature-rich range of telephony, UC and collaboration tools that can be delivered in a way that will support businesses and IT strategies for enterprise customers,” UXC Connect CEO, Ian Poole, said.
In addition to IP telephony, iTaaS users can access audio, web and video conferencing tools, collaboration options, and UC management on mobile devices. These can be integrated with existing technologies and applications such as Google Apps, Microsoft Exchange and Lotus Notes.
iTaaS is the latest addition to UXC’s specialised solutions portfolio which has seen a range of products launched in recent years, including enterprise mobility-as-a-service, and entertainment and content products.