Gomez heads Interactive Intelligence’s CaaS business

Appointed to lead communications-as-a-service sales

IP business communications solutions provider, Interactive Intelligence (II), has appointed Mervyn Gomez as communications-as-a-service (CaaS) sales executive, based in Sydney.

II’s CaaS provides Cloud-based communications applications for contact centres and enterprises, along with flexible deployment model for migrating between Cloud, premise and hybrid configurations. Features include most of the vendor’s premise-based functionality: IVR, multichannel routing, quality monitoring, outbound predictive dialling, customer feedback surveys, unified messaging, and conferencing.

Gomez will be in charge of the commercial and technical disciplines of II’s CaaS offering, including sales and operational projects across Australia and New Zealand (A/NZ).

“Gomez’s appointment signifies the rapid growth the local business has encountered over the last couple of years and solidifies our increased commitment towards our ever-expanding customer base in this area,” II A/NZ and the Pacific managing director, Brendan Maree, said.

Before II, Gomez spent four years at Sony Mobile Communications as pre-sales consultant, technical account manager, and product manager.

He has also worked for LG Electronics as technical sales engineer, where he was responsible for software testing, product development, and supporting new business tenders.

Additionally, Gomez’s career includes stints at Telstra and Dell.

CHANNEL CHOICE: Vote Now for your favourite in the three categories: Vendor, Distributor and Reseller. Voting closes August 8.

Tags Communications-as-a-Service (CaaS)appointmentinteractive intelligenceIP

More about DellInteractiveInteractive IntelligenceLGLG ElectronicsSonyTelstra

ARN Directory | Distributors relevant to this article

ARN Directory | Vendors relevant to this article

Comments

Comments are now closed

 

Latest News

01:58PM
Intel appoints new director of Cloud policy and government affairs
11:17AM
EXCLUSIVE: Dave Rosenberg appointed new Westcon A/NZ managing director
12:19PM
Citrix and Fujitsu eye A/NZ mobility market together
11:58AM
Achieva promises it won’t step on resellers’ heels in becoming a value-added dis...
More News
25 Jul
Dell Connected Security: Listen to what the experts have to say about security
29 Jul
SplunkLive!; Canberra
05 Aug
Systems Technology Day - Build Your Own Private Cloud
06 Aug
Oracle Employee Experience Journey Mapping Workshops
View all events