Conroy launches inquiry into Telstra Vic exchange fire

The inquiry will look into what lessons can be learnt from the incident

Communications minister, Senator Stephen Conroy, has launched an inquiry into the Telstra exchange fire at Warrnambool Victoria, which left more than 60,000 residents and businesses without fixed line telecommunications services.

A fire broke out on November 22 and impacted landline, broadband, mobile and radio services in Warrnambool and surrounding areas.

Telstra has so far reconnected 35,000 homes and businesses and restored all mobile phone coverage to the area and are continuing to reconnect remaining services.

The inquiry will look into what lessons can be learnt from the incident and will gather information from Telstra on what triggered it, extent of the damage and what services were impacted. It will also look into the effectiveness of the fire prevention and mitigation strategies; the process of restoring affected services and interim services provided; and report on the effectiveness of disaster recovery and service continuity planning for the telecommunications infrastructure. It will also hold a public forum based on the impact of what occurred.

“A fire of this type is infrequent, but given how important telecommunications infrastructure is for the day-to-day lives of all Australians, an inquiry is appropriate,” Senator Conroy stated. “I want to hear the views of the affected communities and relevant experts to ensure that disaster mitigation and service recovery plans are as effective as possible if similar events were to occur in the future.”

2015 State of The IT Channel Survey : IT'S TIME!!! Fill in this year's State of the IT Channel Survey and be in the running to win great prizes. CLICK HERE

Join the ARN newsletter!

Error: Please check your email address.

Tags WarrnamboolSenator Stephen ConroyTelstra

Show Comments
 
Computerworld
CIO
Techworld
CMO

Latest News

Apr 24
Technology investment in SMEs set to escalate in 2015: Robert Half
Apr 24
Bulletproof increases focus on southern region in Australia with new senior hire
Apr 24
Hackers exploit Magento e-commerce vulnerability
Apr 24
EXCLUSIVE: Huawei and iCITA - a partnership cemented in the datacentre
More News
27 Apr
Disruptocon
27 Apr
Disruptocon
28 Apr
ESET Launch: Perth
28 Apr
Modern Customer Service Summit
View all events