EDGE 2015 is starting in

Find out more EDGE 2015
Employees downloading unauthorised apps for work: Unisys

Employees downloading unauthorised apps for work: Unisys

Said 42 per cent of Australian employees downloaded unauthorised mobile apps or PC software

While many large organisations see smartphones, tablets and employee-owned devices in the workplace as inevitable, the majority are lagging in providing employees with more than basic (email/calendar) mobile applications. This shortfall in support for employee mobility is driving employees to download unauthorised apps (BYO apps) to help them do their job, even though doing so may be grounds for dismissal, a recent study by Unisys confirms.

The 2012 Australian Consumerisation of IT study, which first polled 307 employees and then surveyed 79 business and IT decision makers, showed 42 per cent of Australian employees said they had downloaded unauthorised mobile apps or PC software.

The most common reason given for doing so – cited by 63 per cent of respondents – was that they needed it for work purposes and their employer didn’t provide an alternative. Employees said that they use these apps to conduct work with customers, partners and/or suppliers, not just for personal reasons or to communicate with each other.

Aside from personal email apps and websites, the most common apps downloaded by Australian employees were video conferencing tools such as Skype or FaceTime (33 per cent of respondents), file sharing such as Box or Dropbox (29 per cent), and chat tools such as Microsoft Messenger or Google Talk (25 per cent). Unisys A/NZ technology consulting and integration services vice-president, Rob Dewar, said the findings show that as part of their increased mobility, employees are increasingly seeking tools for better collaboration and customer service – whether or not those tools are sanctioned by their employers.

“However, their behaviour is risky because an easily available app could contain malicious code and be used as a vehicle to steal data, spy or access a network. This behaviour can also lead to operational inefficiency and complicate end-user support if numerous employees are using too many different applications,” Dewar said.

The survey also found that to date, the primary strategy taken by employers to manage BYO apps has been to ban them, often with harsh penalties – 27 per cent of respondents said that they had an IT policy prohibiting the downloading of third party applications and 67 per cent said downloading unauthorised software was prohibited or even potential grounds for dismissal. “The key for security-sensitive organisations is to deliver a compelling app suite to their employees via controlled methods, such as a dedicated app store, so that users don’t need to come up with workaround methods to access applications,” Dewar said.

He added that these businesses should consult with their mobile workers to determine what type of apps they require, as well as define a clear set of policies on application use and an education program around the security implications of third party apps.

EDGE 2015:: For all the latest on EDGE 2015 including the keynote speakers visit the EDGE mini-site now

2015 ARN ICT Industry Awards: Nominations for the 2015 ARN ICT Industry Awards close on June 26. NOMINATE NOW!!!

Follow Us

Join the ARN newsletter!

Error: Please check your email address.

Tags findingappsmobilitysmartphonesstudytabletsunisysBYOABYOD



In Pictures: Robots that cook, clean, sing and dance
Tech Hive

In Pictures: Robots that cook, clean, sing and dance

Cooking, learning language and doing the laundry are a few of the human skills demonstrated by.real humanoid bots featured in the National Geographic movie Robots.

In Pictures: Robots that cook, clean, sing and dance
IN PICTURES: OKI Data Australia partner event (+10 photos)
Business Products

IN PICTURES: OKI Data Australia partner event (+10 photos)

OKI recently hosted its ChannelOne dealer forum for its executive series channel partners to get together and learn about the company's new high-performance ES8400 A3 multifunction series printers. After a welcome and business overview from OKI Data Australia managing director, Dennie Kawahara, delegates were given a comprehensive overview of the new product, as well as an update on the latest marketing initiatives and software solutions, before being treated to live demos and a product showcase. Partners were also given a preview of OKI’s upcoming A3 digital LED white toner printer. With more than 60 delegates attending from all over the country, the day concluded with dinner at Casa Ristorante Italiano in Sydney and several delegates also participated in a friendly game of golf the following morning.

IN PICTURES: OKI Data Australia partner event (+10 photos)

iasset.com is a channel management ecosystem that automates all major aspects of the entire sales, marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.

Show Comments