Optus completes final stages of organisational restructure

Staff let go from Optus business division and Alphawest subsidiary

Optus is completing the final stages of its corporate redundancy as part of a major organisational restructure which will see will see 750 staff let go, with an associated one off charge of about $37 million.

The telco service provider recently confirmed that staff were being let go from its Alphawest subsidiary and Optus Business division.

The majority of these roles will come from senior and middle management as well as operations, back office and support functions.

According to Optus, the cuts will be made predominantly in its Melbourne and Sydney offices.

“A key driver of the restructure has been a desire to elevate the voice of our customers to ensure they are heard in every area of our business –in our service delivery and support; in the products and services we bring to market; and in the experience we provide across all our sales channels,” Optus Consumer Australia CEO, Kevin Russell, said.

The company also said the restructure has also merged the competencies of the Optus Business and Alphawest divisions and caused the conception of marketing, sales and customer divisions.

Optus claimed the move was to create a more aligned ICT organisation.

“When combined with our reinvigorated Optus brand and stronger mobile network, these changes will put us in an even stronger position to provide our customers with an exceptional and rewarding experience, while at the same time driving sustainable growth for our business,” Russell added.

FILL IN THE SURVEY - AND YOU COULD BE A WINNER: ARN wants to hear from YOU. Tell us how you run a successful business and you could win an adrenaline-fuelled adventure of your choice. COMPLETE THE ARN SURVEY.

Comments

Comments are now closed

 

Latest News

12:24PM
Acronis buys BackupAgent promising complete Cloud backup
10:50AM
Hackett and Myer inject $5 million into BlueChilli
10:05AM
Bottomline lands in Sydney
07:26AM
Google to build quantum computing processors
More News
08 Sep
ITIL Foundation (incl. Exam)
10 Sep
CPX 2014
10 Sep
IT Leaders Lunch
10 Sep
Drive greater returns from T&E with mobility - Sydney
View all events