Datacentres are strategic service hubs with advanced service layers: Ovum

Investment in datacentres and related infrastructure increasingly includes additional service layers beyond the traditional network services as global carriers expand, according to independent research firm, Ovum.

Its latest report, global telco datacentre service strategies, showed datacentres are becoming the strategic service hub for new enterprise ICT services, with each carrier having different approaches based on its individual carrier’s available capital, service portfolio and inclination to partner.

“Global carriers are expanding outside the traditional franchise regions. This will lead to different approaches as there are different customer targets, regional priorities and service portfolios for each of them,” Ovum enterprise telecoms principal analyst, Mike Sapien, and author of the report, said.

The report also noted nearly all global telcos are consolidating their datacentres within their home regions and expanding into new regions with a single major datacentre location. This includes increased investment into fewer premium global datacentres, upgraded facilities that house Cloud services and using third-party datacentre operators such as Equinix and Interxion to expand globally.

“This may seem like conflicting trends but it is all about focus on fewer, higher quality datacentres to provide global advanced and Cloud-based ICT services. Long-term prospects for global expansion are to start with one primary regional location and then expand incrementally,” he said.

He claimed another dynamic of the investment is the mix of ecosystem partners within the carrier datacentres.

“Some enterprise customers of the global carrier may be a potential partner in sharing risk or in providing related services to other non-carrier customers. This shows there is room and a need for the global carriers to differentiate by developing their individual ecosystem of partners,” Sapien said.

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