Study: Tech-savvy youths play dumb
- 17 January, 2012 09:40
- Comments 1
Tech-savy young adults will avoid being harangued by family and friends for IT help by downplaying their tech skills, according to a Newspoll study.
The study was commissioned by Perth-based ISP, iiNet.
According to Newspoll, 49 per cent of Australians aged between 18 and 34 have been asked by loved ones to aid in issues associated with technology but one-third of them feign ignorance to avoid becoming the designated tech support person.
This number drops down to 26 per cent with people aged between 35 and 49.
Those that downplay their tech skills are more likely to be men than women, the study claimed.
“Most of us have been in a position where a family member or friend has relied on us for ongoing help with email or troubleshooting, but you can’t blame people for getting a little tired of the expectation they will always be there to help,” iiNet chief customer officer, Maryna Fewster, said in a statement.
iiNet has launched its ‘IT help on wheels’ service, the BoBsquad, in the East Coast late last year.
The BoBsquad can be called out to solve IT and Internet related problems for a fee.
The ISP will also hold educational programs to teach people basic computer and Internet skills at its Perth headquarters throughout the year.
iiNet acquired South Australia-based ISP, Internode, in December 2011.
Nominations for the 2012 ARN IT Industry Awards open on Tuesday, June 12.
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Comments
SciHacker
Maybe playing dumb is not so hard - most don't know much anyway! Helping others is basic!! At least IT advice for family and friends is not so hard!
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