Optus inks $30m deal with Sydney Water as new outsourcing partner

Telco service provider, Optus Business, has signed a four-year managed services contract worth nearly $30 million to deliver whole-of-business telecommunications services to Australia's largest urban water utility, Sydney Water.

The contract merges the telecommunication services delivery to Sydney Water from a multi-supplier to single supplier model.

Under the agreement, Optus will supply Sydney Water with a range of fixed, mobile and managed services.

This includes fixed and mobile voice and data carriage, Optus Evolve network connectivity for 67 Sydney Water sites, local and wide area network management, in-bound voice services to support contact centres and service management and maintenance.

The preliminary contract term is four years, with a condition to lengthen it for a further four years.

Systems integrator, Dimension Data, will be partnering with the companies to provide certain service components.

Optus Business managing director, Rob Parcell, said the collaboration with Sydney Water adds to its track record of offering outsourced and managed telecommunications services to enterprise and government.

“This is a strategic partnership that leverages our Optus Evolve and mobile networks to help Sydney Water deliver operational efficiencies,” he said.

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