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ATO signs $738 million deal with HP to improve services

HP Enterprise services will migrate the ATO systems to a new datacentre and manage the government agency's IT infrastructure.

The Australian Taxation Office (ATO) has recruited HP Enterprise Services to provide datacentre services and IT infrastructure support to improve services delivered by the government agency.

Since 1999, HP has worked with the ATO, which is responsible for processing tax returns for individuals and businesses.

The five-year agreement is worth $738 million will see the HP migrate the ATO’s assets to a new HP datacentre for more computing power.

Datacentre automation tools will be updated with a number of HP software including HP Network Node Manager and Operations Manager. HP is also managing the ATO’s IT infrastructure.

The agency’s midranged servers and storage hardware will be replaced with new equipment from the vendor.

Last year the ATO suffered from severe e-tax backlogs due to a new system used with HECS-HELP debt. According to an agency staff, the problems began in January 2010 after the ATO initiated a major IT systems revamp.

A number of taxpayers were delayed in receiving their tax returns. ATO refused to comment at the time.

Nominations for the 2012 ARN IT Industry Awards open on Tuesday, June 12.

More about: Australian Taxation Office, ECS, etwork, Hewlett-Packard, HP, LP
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