DMS selects PicNet for four-year contract

IT services provider has been chosen to provide additional IT services including help desk, disaster recovery and WAN optimisation

IT service provider, PicNet, has secured a four-year contract with long-time customer, DMS Maritime.

PicNet has been working with the maritime services company since 2003 but has now broadened the relationship beyond providing IT support.

The new contract will encompass IT infrastructure and network support, software development, project management and consultancy services.

PicNet will also provide help desk services, disaster recovery and WAN optimisation with Riverbed products.

“Now we provide them with full IT outsourcing services and DMS provide the IT management strategic guidelines and we just plug into the back of that,” PicNet managing director, Marco Tapia, said.

PicNet was selected because its knowledge in the maritime and logistics sector, he said.

Since the partnership, DMS has grown from a small company to the one of the largest maritime service provider in Australia.

Tapia could not disclose the value of the contract, but said the deal was significant in building its reputation.

“It gives great recognition to the services we provide,” he said. “It’s a fantastic customer and having them on-board allows us to use the client as a reference.”

In a statement, DMS IT manager, Glenn Casarotto, lauded the IT service provider’s technical and business experience.

“[PicNet] will help us make the best strategic decision to marry our technology investments with our planned business growth,” Casarotto said.

FILL IN THE SURVEY - AND YOU COULD BE A WINNER: ARN wants to hear from YOU. Tell us how you run a successful business and you could win an adrenaline-fuelled adventure of your choice. COMPLETE THE ARN SURVEY.

Tags disaster recoverywan optimisationDMS MaritimePicNet

More about DMSetworkRiverbed

ARN Directory | Distributors relevant to this article

Comments

Comments are now closed

 
Computerworld
CIO
Techworld
CMO

Latest News

04:44PM
FireEye highlights virtualisation and security opportunities in Sydney (+15 phot...
04:16PM
Vaya undercuts major telcos with launch of NBN plans
03:15PM
Meru Networks, Wavelink and Compulec deploy wireless solution at The Glennie Sch...
02:18PM
Security concerns remain for off-site backup and archiving: CommVault
More News
25 Aug
CA IT Leaders Forum ’14 Brisbane
26 Aug
CA Expo ’14 Sydney
26 Aug
Integrate 2014 Exhibition & Conference
27 Aug
BizTalk Summit 2014, Australia
View all events