DMS selects PicNet for four-year contract

IT services provider has been chosen to provide additional IT services including help desk, disaster recovery and WAN optimisation

IT service provider, PicNet, has secured a four-year contract with long-time customer, DMS Maritime.

PicNet has been working with the maritime services company since 2003 but has now broadened the relationship beyond providing IT support.

The new contract will encompass IT infrastructure and network support, software development, project management and consultancy services.

PicNet will also provide help desk services, disaster recovery and WAN optimisation with Riverbed products.

“Now we provide them with full IT outsourcing services and DMS provide the IT management strategic guidelines and we just plug into the back of that,” PicNet managing director, Marco Tapia, said.

PicNet was selected because its knowledge in the maritime and logistics sector, he said.

Since the partnership, DMS has grown from a small company to the one of the largest maritime service provider in Australia.

Tapia could not disclose the value of the contract, but said the deal was significant in building its reputation.

“It gives great recognition to the services we provide,” he said. “It’s a fantastic customer and having them on-board allows us to use the client as a reference.”

In a statement, DMS IT manager, Glenn Casarotto, lauded the IT service provider’s technical and business experience.

“[PicNet] will help us make the best strategic decision to marry our technology investments with our planned business growth,” Casarotto said.

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